Banquet Server - Holiday Inn Midland

Banquet Server PositionHoliday Inn Midland is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!* Position can be used as an internship* Looking for a PART-TIME team member* Wage: $13.73/hour PLUS EARNED COMMISSIONBenefits Include:Hotel and restaurant discountsEarned Paid Time Off for ALL Team MembersInsurance (health, vision, dental, life) for full time Team MembersFlexible schedules (dependent on position)Holiday Pay8 hours of paid volunteer time per year (must be accredited)Advancement opportunities100% paid maternity/paternity or adoption leave for those who qualify for FMLAEmployee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)As a Banquet Server you would be responsible for meeting and exceeding the expectations of all guests. The Banquet Server is responsible for assisting in service, set up, and clean-up of all banquet functions. This is a fast-paced position that will involve constant customer interaction, while following local health department standards, Suburban Inns' Core Values, and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions:Report to work in uniform presented professionally, neat, and cleanGreet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valuedAnticipate and meet the needs and expectations of our guests, then go one step furtherMaintain knowledge of event menu items and their contents, as well as appropriate table settings and service ware and the correct preparation, plating, and garnishing methods.Communicating requests (allergies, special meal, etc.) to SupervisorFor multiple-choice meal entrée events, keep track of requests, ensuring proper number of items and correct plate delivery to guestDelivery of food in proper manner, ensuring timeliness and accuracy for special mealsKnowledge, understanding, and performing different banquet service types, i.e., buffet, plated, reception, passed-food, breaks, etc.Complies with local/state food safety/sanitation rules and regulations at all times, reporting to supervisor any concernsEnsure all guests ordering alcoholic beverages have proper ID verifying they are over 21 years of age, and that drinks are not served to intoxicated patrons following TIPS/ServSafe guidelinesResponsible for set up, service, maintenance, and break down of banquet rooms before, during and after an eventAssist with other areas servicing a function, i.e., Kitchen, Banquet Bar as neededAbility to carry large and heavy trays on a continuous basis throughout a shiftReport needed repairs or unsafe conditions to supervisorAbility to assist guests with setup or other service changes, as well as basic AV needsPractice "clean as you go" techniques of service; keeping all banquet areas clean, neat, and supplied at all timesMaintain security of equipment, keys, and supplies issued each dayExhibit regular and recurrent attendance recordsOther duties as requested by managementPosition Requirements : Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills. Formal Education and Job-Related Experience: License, Registration, and or Certification: TIPS or ServSafe Certification required Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor. We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.