Customer Service Representative

Driven Brands

Customer Service Representative

Under the supervision of the Team Lead, the temporary Customer Service Representative responds to calls related to insurance claims (automotive glass breakage) while maintaining the highest quality standards of our organization. Using the scripts and systems available to them, they assist customers with their questions and concerns and recommend solutions according to their needs.

What You'll Bring:

1+ yrs of experience in a call center/customer service capacity
Experience with insurance claims or insurance companies is a big plus
Proficient in English and French (written and spoken)
Comfortable using different computer systems and platforms
Legal Work Authorization in Canada
Resident of the Greater Montreal area
Available to work variable hours including Monday-Friday 7am-9am and Saturday 8am-5pm

What We Offer:

Full paid, in-person training (12 days full-time at our Laval office)
100% remote work after training and the support of a professional and inspiring team
Base hourly rate + performance bonus
Possibility of extension/permanent hire beyond initial contract

Apply

Vacancy posted 4 days ago

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