DER Program Support Specialist - Oahu, Maui, Hawaii Island (Honolulu, Hawaii

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: This position will remain open until filled. Early applications are encouraged.


BRIEF POSTING DESCRIPTION:

The P SE DER OPERATIONS Department of the P CUSTOMER ENERGY RESOURCES PROGRAMS Division at Hawaiian Electric Company has 1 vacancy available. This position may be filled on Oahu, Maui, or Hawaii Island. (Role: Non-Exempt)

JOB FUNCTION:

Provides technical support for the Customer Energy Resources (CER) programs and other inter-dependent programs. Performs system validation reviews. Works with CER Engineers to perform witness verification tests and to conduct equipment inspections.

ESSENTIAL FUNCTIONS:

• Reviews, processes and documents applications for larger and/or more complex CER renewable energy systems. Analyzes compliance documentation including inverter settings and equipment specifications. Maintains contact and provides timely status updates to customers and contractors.
• Provides support to meet program milestones and objectives in an evolving public, regulatory, and Company business strategic environment. This includes implementing strategies to meet program objectives. Implements program related policies, practices, and procedures in response to strategic drivers.
• Schedules project site verification tests. Confirms installed equipment is consistent with submitted documentation. Accurately documents site verification test procedures and results. Conveys accurate information of any necessary remedial actions and requirements as required. Follows-up as needed.
• Conducts field checks to verify and document compliance/non-compliance.
• Collaborates with Field Services and Revenue Protection to identify any undocumented Customer Energy Resources flagged by field personnel.
• Collaborates with other internal teams to install power monitoring equipment to analyze customer load and other data as needed.
• Implements new technologies and policies. Remains well-versed in tariff rules.
• May assist with project coordination including setup, installation of data collection instrumentation or other equipment at customer sites; documents, downloads and analyzes data.
• Participates in company emergency response activities as assigned, including any activities to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Electrical or Mechanical Engineering degree (Bachelor of Science or Master of Science) from an ABET-accredited college or university is desirable.
• Working knowledge of power systems engineering, project management and coordination, usually acquired through college-level courses or equivalent experience.
• Hands-on experience and knowledge of in-building electric power distribution systems and equipment.
• Hands-on experience with data logging and metering instrumentation.
• Working knowledge of personal computers and standard software applications such as Microsoft Office. Knowledge of MS Project, Visio and Project Management software tools is highly desirable.
• Working knowledge of the National Electric Safety Code (NESC), National Electrical Code (NEC), National Fire Protection Association (NFPA) standards and construction safety codes and standards (i.e., OSHA and HIOSH) is desirable.

Skills Requirements

• Self-starter with a clear ability to plan, organize, execute, and report on work assignments with minimal supervision.
• Ability to articulate complex requirements and processes, craft and conceptualize new ideas rapidly, identify root causes of issues and quickly develop solutions to solve them.
• Effective written, oral and listening, presentation and interpersonal skills in order to work effectively with all levels of the company and with outside contractors, consultants, governmental agencies, community groups and customers.
• Analytical, organizational, self-management, planning, and conceptual skills to handle high volume of multiple projects, programs, and priorities concurrently.
• Ability to manage projects end-to-end within established timeframes while achieving desired objectives.
• Ability to accurately read and interpret electrical and mechanical construction plans, installation wiring diagrams and shop drawings.
• Must have or be able to qualify for State of Hawaii driver's license to travel to customer sites on a frequent basis. Must meet the standards for frequent required driving positions consistent with the Hiring Standards for Required Company Drivers policy.

Experience Requirements

• Several (3-5) years of experience in the engineering, construction, or related field; preferably in the utility industry.

Role: Non-Exempt


Number of Vacancies: 1


Location: Honolulu, Oahu; Kahului, Maui; or Hilo, Hawaii Island.

Hiring Range: The hiring range for the DER Program Support Specialist [Req ID 9573] position is $72,500.00 to $80,000.00. The person selected will be placed according to his/her skills and qualifications.


About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement

Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status.

Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at View phone number on click.appcast.io.

Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light ("Company") are Hawaii Public Utilities Commission ("PUC") regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.


In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.


Affiliate is defined as "any person or entity that possesses an 'affiliate interest' in a utility as defined by section 269-19.5, Hawaii Revised Statutes ("HRS"), including a utility's parent holding company, except as otherwise provided by HRS section 269-19.5(h)."

Affiliate-Related Entity is defined as "a third party that provides electricity-related services in a regulated utility's service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge."


For a current list of all Affiliates and Affiliate-Related Entities, please see:

This list may be amended, updated or revised from time to time without notice.