Exam Technician

Job Description

Job Description

Description:

About us:

Bolton Veterinary Hospital is a fast-paced, general and emergency practice with over 20 veterinarians on staff and a support team of over 100! We are proudly privately owned, and have been in operation since 1953. We have amazing employee benefits and a highly dedicated and tenured staff.

We are looking for both Technicians to work hand in hand with our veterinarians during wellness and urgent care exams.

What do you do?

• Ensure quality, excellent patient care, and client services.
• Physical examinations
• Emergency triage/procedures
• Immunizations
• Euthanasia as well as client education,
• Phone triage/client communication
• Basic cleaning
• Nail trims
• Inventory maintenance

Primary Job Responsibilities

• Prepare exam room with proper cleaning, stocking and disinfection protocols
• Interact with clients in polite and professional manner
• Participate in accurate medical records by assisting doctor or maintaining a technician SOAP as appropriate
• Proper triage and weight on pet
• Assist doctor in examination using appropriate and fear free restraint techniques
• Perform treatments according to BVH protocols as directed by doctor including blood draws, administration of vaccines or medications, radiographs
• Properly requisition lab work and fecal testing
• Under doctor’s supervision, ability to add or refill a prescription in Infinity, appropriately fill medication including controlled drugs
• Properly admit a patient to hospital including: appropriate identification, admission paperwork with owner, cage set up, and checking the patient into Instinct program with appropriate admit group orders.
• Ability to input invoices and check out patients per BVH process
• When regular CSR team is unavailable: Answering phones & scheduling as appropriate, making calls as needed and assisting clients both checkin in and with discharge process.

All Exam Technicians and Assistants are required to:

• Perform proficient animal restraint
• Update medical records as needed
• Ability to read previous medical records, scan and link, and update patient reminders
• Communicate with doctors and technicians through notations in medical records
• Record necessary (highlighted) information for hospitalized patients
• Create estimates/treatment plans, take home instructions and communicate them effectively and thoroughly, with confidence, to clients
• Create prescriptions based on doctors instructions including refills, written prescriptions, controlled drugs, chemo drugs
• Maintain cleanliness of exam rooms, pharmacy area, treatment area; all surfaces
• Maintain equipment cleanliness and longevity
• Keep food and drinks out of treatment area; any place not permitted by OSHA Inventory
• Log controlled drugs
• Restock supplies
• Follow OSHA requirements
• Follow practice’s health and safety protocols

Education and Experience:

• Education equivalent to a high school diploma or general education degree; will consider at least 1-3 years of experience in lieu of degree.
• Knowledge of basic veterinary practices, procedures, and terminology.? A willingness to pursue further education in the veterinary field is needed.
• This position requires a working knowledge of pharmaceutical medications (including controlled drugs/chemo), basic laboratory skills, common diseases; their symptoms, means of transmission, treatment and prevention, and other basic preventative health care recommendations.
• Ability to appropriately handle all animals.