Global Service Desk Leader (24/7 ITIL Expert)
$130k - $193.75kResilience
Resilience is seeking a Digital Service Desk Manager to lead a 24/7 support team in Olde West Chester, Ohio. This role involves managing daily operations, service levels, and incident management while ensuring alignment with IT governance. The ideal candidate will have extensive experience in IT service management frameworks and a strong leadership background. Responsibilities include overseeing team performance, user support, and implementing service improvement initiatives. A competitive salary range of $130,000 to $193,750 per year is offered along with robust benefits. #J-18808-Ljbffr Resilience
Vacancy posted 4 days ago
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