Quality Technician

Job Description

Job Description

FORCE America, Inc. has an exciting opportunity to add a Quality Technician to our Brookfield, WI team. The Quality Technician is responsible for ensuring materials, components, and finished products meet established quality standards and customer specifications. This role performs inspections, testing, and audits using precision measuring equipment and quality systems to identify nonconformances and support continuous improvement initiatives throughout the manufacturing process.

Essential Responsibilities:

• Perform inspections and testing of incoming materials, in-process components, and finished products to ensure compliance with quality standards and specifications.
• Read and interpret blueprints, drawings, and specifications to verify product conformity.
• Utilize precision measuring instruments and testing equipment to evaluate dimensions, tolerances, and product characteristics.
• Calibrate, maintain, and document inspection and measurement equipment in accordance with calibration procedures.
• Accurately complete inspection reports, quality records, and ERP/computer system entries.
• Identify and document nonconforming materials or products and assist with corrective actions.
• Support continuous improvement initiatives focused on quality, efficiency, and process reliability.
• Assist with investigation and resolution of customer complaints, returns, and RGA activities.
• Maintain compliance with applicable quality standards, procedures, and industry regulations.
• Collaborate with production, engineering, and quality teams to improve manufacturing and inspection processes.
• Perform other duties as assigned.

Minimum Qualifications:

• High school diploma or GED required; Associate degree or technical certification preferred.
• Minimum of 3 years of quality inspection experience in a manufacturing environment.
• Ability to read and interpret blueprints, technical drawings, and specifications.
• Proficiency using precision measuring instruments such as calipers, micrometers, gauges, and related inspection equipment.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Strong attention to detail and commitment to accuracy.
• Basic understanding of quality systems, inspection methods, and manufacturing processes.
• Ability to work independently and collaboratively within cross-functional teams.
• Proficient with basic computer applications and data entry systems.

Preferred Qualifications:

• Experience working within ISO 9001 or similar quality management systems.
• Familiarity with ERP systems and electronic quality documentation.
• Experience supporting corrective actions and continuous improvement initiatives.
• Understanding of Lean Manufacturing principles and quality control methodologies.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job hazards are typical of an office environment.

The majority of the time will be inside conditions with protection from weather conditions, but not necessarily from temperature changes. Some work is achieved near open bays with no control over weather conditions.

• There are periodic high noise levels and vibration associated with this job. Sources include: engine noise, air compressors, air powered equipment, and other shop noises. Also there is possibly sufficient noise, either constant or intermittent to cause possible hearing loss.
• There are a variety of physical hazards in which there is danger to life, health, or bodily injury, such as proximity to moving mechanical parts, moving equipment, heavy parts, electrical shock, compressed air and exposure to chemicals.
• Machines, tools, equipment, and work aids which may be representative, but not all inclusive, of those commonly associated with this type of work.
• Air power tools, electric drill, drill press, grinders (both hand and bench), wrenches, torches, welders, a variety of hand tools, mills, and electric cords.

Physical Requirements: The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer contact may result in stressful situations.
• Must be able to go from phone call to phone call quickly and efficiently.
• Work is primarily sedentary in nature. Some physical requirements include sitting, walking, standing, bending, squatting, twisting, lifting, grasping, etc.
• Must be able to exert up to 70 lbs. of force occasionally (5 times per day) and/or up to 50 lbs. of force frequently (50 times per day) and up to 25 lbs. of force on a regular basis through the day, depending on work related circumstances.
• Must be able to lift objects from floor to above shoulder level. Must be able to move objects/parts/tools and equipment from one area to another and one level to another level.
• This position includes the following physical demands:
  • Reaching – extending and pulling the hand(s) and arm(s) in any direction while working with various tools as mentioned before.
  • Handling - seizing, holding, grasping, turning, pulling, or otherwise working with hands and arms.
  • Pulling – using arms in such a way as pulling of tools, wrenches, parts, and equipment to complete the job.
  • Fingering – picking, pinching, or otherwise working with fingers primarily (rather than with whole hand or arm as in handling).
  • Feeling – being able to determine objects such as size, shape, temperature or texture by means of receptors in skin, particularly those of finger tips.

Location: 3130 Intertech Dr, Brookfield, WI 53045

EEO Policy: FORCE America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.