Sales Technician - Residential Electrician

Job Description

Job Description

About Us

At Mister Sparky, we don’t just fix wiring—we transform the home service experience by delivering ultimate safety, comfort, and peace of mind to our customers. As an industry-leading brand, we are known for our red-carpet service and high standards. We are currently seeking an energetic, driven, and growth-minded Sales Technician to join our elite field team!

If you want to leverage your technical expertise, talk to people naturally, and directly impact your paycheck through your own performance, you belong here.

## Roles & Responsibilities

• Customer-Centric Service: Respond to dispatch calls, troubleshoot residential electrical issues on-site, and deliver safe, top-quality craftsmanship.

• Consultative Selling: Evaluate the customer's entire electrical system to identify safety risks or upgrade opportunities (e.g., panel upgrades, surge protection, generator hookups, smart home lighting) and present tailored solution packages.

• Transparent Pricing: Formulate and present clear, upfront options/estimates to homeowners, guiding them through their decision-making process without high-pressure tactics.

• The Mister Sparky Experience: Uphold our strict brand standards, including punctuality, maintaining a clean workspace, and wearing the uniform with pride.

• Digital Documentation: Accurately document jobs, build multi-option estimates, and process payments utilizing our field management software (ServiceTitan).

### Qualifications & Requirements

• Experience Required: Proven experience in residential electrical troubleshooting, repair, and installations, combined with a strong background in in-home sales or a similar commission-based service role .

• Sales & Communication Skills: Ability to easily build rapport with homeowners, translate complex technical jargon into simple benefits, and confidently close options.

• Solution-Oriented Mindset: Driven to go beyond the basic "quick fix" to educate customers on long-term safety and system longevity (up-selling/cross-selling).

• Valid Driver’s License: Clean driving record and the ability to safely operate a company service van.

• Professional Integrity: Clean-cut appearance, positive attitude, and a strong work ethic.

### What We Offer

• High Earning Potential: Competitive base pay paired with an uncapped, lucrative commission and bonus structure —your earning potential is entirely in your hands.

• Dispatched Leads: No cold calling! Our dedicated dispatch team provides you with pre-scheduled appointments and warm leads every day.

• Top-Tier Tools & Tech: A fully equipped company vehicle, gas card, company iPad, and modern field software to make your day seamless.

• Uniforms Provided: We provide high-quality company uniforms and work attire to ensure you look your professional best on the job.

• Ongoing Training: Continuous professional development covering both advanced technical skills and elite sales psychology/communication strategies.

• Health Benefits: Company-sponsored Health Insurance plan.