Police Dispatcher

Police DispatcherThe Police Dispatcher serves as a vital communications link within the University of Police Services. This position is responsible for receiving and prioritizing emergency and non-emergency calls, dispatching police and appropriate personnel, while maintaining effective communication with officers in the field. This position ensures the safety of the campus community by timely, accurate, and effective coordination of police, fire, and emergency medical responses. This is an overnight position. The work schedule is 11:00 p.m.–7:00 a.m. — Sunday, Monday, Thursday, Friday, and Saturday.ResponsibilitiesReceives and processes emergency (911) and non-emergency calls for serviceElicits critical information and determines priority of incidentsDispatches police officers and other emergency respondersMaintains continuous radio communication with field personnelMonitors officer status and ensures officer safetyOperates Computer-Aided Dispatch (CAD) systems and maintains accurate logsMonitors alarm systems, surveillance cameras, and emergency telephonesConducts database inquiries (e.g., NCIC/TIES) and relays information to officersCoordinates communication with local law enforcement and emergency agenciesProvides customer service to students, faculty, staff, and visitorsAssists with emergency notifications and campus-wide alertsQualificationsHigh school diploma or GEDMinimum of six (6) months to one (1) year of experience in dispatching, law enforcement, or a related fieldAbility to obtain and maintain Tennessee Information Enforcement System (TIES) certificationAbility to work 11:00 p.m.–7:00 a.m. — Sunday, Monday, Thursday, Friday, and Saturday.Preferred QualificationsPrior experience in a law enforcement or campus police dispatch centerKnowledge of Computer-Aided Dispatch (CAD) systemsFamiliarity with NCIC and/or state criminal justice systemsExperience in a multi-line phone system or call center environmentApplicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.