Front of House Manager

Front of House ManagerLead the front of house operations! Are you a hospitality leader with a passion for exceptional guest service and team development? Greek Peak Mountain Resort is looking for a dynamic Front of House Manager to oversee the daily restaurant and bar operation. If you thrive in a fast-paced environment, enjoy leading a team, and are committed to creating unforgettable dining experiences, we want you on our team!What You'll Do:Guest Service & Team LeadershipHire, train, and mentor new and existing restaurant and bar staff in customer service, POS systems, and operational procedures.Conduct pre-shift meetings to set expectations, discuss special instructions, and ensure smooth service.Lead by example, coach staff on best practices, and provide immediate feedback to maintain high service standards.Operational ExcellenceSchedule and adjust staffing levels based on business forecasts to optimize efficiency and guest satisfaction.Ensure cleanliness and organization in all front-of-house areas, including dining spaces and service stations.Maintain dress code and health department compliance for all food & beverage staff.Communication & ReportingHandle guest requests and complaints promptly, ensuring satisfaction through follow-up and resolution.Maintain accurate records through logbooks and internal communication systems for accountability and consistency.Provide daily reports on critical operational issues to food & beverage management.Inventory & Financial OversightAssist with supply ordering, inventory management, and accurate inventory counts.Monitor sales trends and suggest improvements to enhance profitability.Cross-Department SupportCollaborate with other resort departments to ensure seamless guest experiences across all areas.Uphold resort policies, safety procedures, and service standards to create a welcoming environment.Who We're Looking For:Experience: Minimum of 2 years in a restaurant supervisory role, with serving/bartending experience required.Leadership Skills: Ability to inspire, train, and manage a team in a high-energy environment.Guest-Focused: Passionate about hospitality and delivering exceptional customer service.Problem-Solver: Strong decision-making skills with the ability to adapt to changing priorities.Tech-Savvy: Experience with POS systems and Microsoft Windows.Physical Stamina: Ability to stand for extended periods, lift up to 30 lbs, and work in a busy restaurant setting.Why You'll Love This Role:Fast-Paced & Rewarding: Lead a dynamic team in a high-energy dining environment.Opportunities for Growth: Advance your career in food & beverage management at a premier resort.Work in a Fun, Team-Oriented Atmosphere: Be part of a hospitality-driven team dedicated to excellence.Why Join Greek Peak?Work in a Stunning Resort Setting: Oversee dining operations in a breathtaking mountain atmosphere.Exciting Leadership Role: Train and develop a talented front-of-house team to deliver top-tier service.Career Growth Opportunities: Gain experience in food & beverage management within a growing resort.Exclusive Employee Perks: Enjoy discounts on lodging, dining, and resort activities.If you're ready to take your leadership skills to the next level and enhance the dining experience at Greek Peak Mountain Resort, apply today to be our next Front of House Manager!Equal Opportunity Statement Greek Peak Mountain Resort is an equal opportunity employer and values a diverse, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or any other protected status under applicable law.