Manager of Recruitment

Role: Manager of Recruitment


Reports To: Director of Recruiting

Status: Full-Time, Exempt, Management


Schedule: Monday through Friday, 8:00am - 5:00pm, Will be required to respond to emails and texts on weekends, and after/before hours at times.

Location : Arlington Administration - 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018


Openings: 1

Summary

The Manager, Recruitment oversees and coordinates talent acquisition and staffing activities for all areas of The People Concern, including direct service, clinical and administrative departments with open positions across multiple sites and a wide variety of roles. This role is responsible for developing and maintaining effective recruitment strategies through uniform application of the agency's policies and practices. This position reports to the Chief Human Resources Officer (CHRO) and leads the Recruiting team of 2-3 currently.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Lead and oversee all full-cycle recruiting initiatives, including developing and managing recruitment strategies, including:

a. Partnering with Hiring Managers

i. Foster effective relationships with the Executive Leadership Team, directors and hiring managers to ensure strategic and effective talent acquisition, serving as a trusted resource.

ii. Develop specific recruiting plans and service level agreements (SLAs).

iii. Serve as subject matter expert in recruitment matters, including application of relevant policies, laws and regulations, as well as addressing and resolving recruitment-related questions and problems.

iv. Ensure collaboration, problem solving together and "win-win" mentality in interactions.

b. Applicant Tracking System

i. Act as main point of contact in matters related to Applicant Tracking System (ATS). Can and should delegate to team basic functions.

ii. Facilitate training on and understanding of ATS for users.

iii. Ensure screening activities are standardized and are adequately documented according to the department's plan.

1. Partner with managers and recruiting team to ensure duties are met.

iv. Maintain accuracy of data in ATS through routine review and audits

v. Constantly look for areas to improve use, and efficiency of the forms, processes and use of the ATS.

vi. Project management of ATS and form efficiency processes and general improvements.

c. Job Descriptions

i. With CHRO maintain job description bank and revise job descriptions and postings to ensure accuracy and marketability.

ii. Always have a goal to minimize new JDs and use existing ones for new titles and postings.

iii. Partner with respective teams to ensure all guidelines are being met and are applicable for the JD.

d. Sourcing

i. Review and evaluate current recruiting sources, online and local, and establish new ones as needed

ii. Develop and maintain professional relationships with all recruitment sources to generate qualified applicants and develop strong candidate pipelines.

iii. Strategically source through educational institutions, WorkSource Centers, job fairs, job boards and social media; screening; interviewing; and hiring.

iv. Constantly review current and new avenues of recruitment to find best options.

e. Selection

i. Work with hiring managers and Recruitment team to screen and interview well-qualified candidates.

ii. Develop and maintain agency bank of general pre-screening, interview and reference check questions.

iii. Participate in interviews and conduct reference checks as needed.

iv. Oversee completion of all post-hire tasks.

v. Personally take Chief, Deputy Chief, Senior Director, HR and RAJS roles with yourself as head of interactions and screening/response as possible with the involved people.

vi. Must train new managers, create new training, and conduct NEO, PLA, PLO, and train others to be backup as needed. Must attend agency manager's meetings.

2. In collaboration with the Safety Team, ensure compliance in recruitment efforts:

a. Manage and maintain recruitment records required for Affirmative Action Plans (AAPs), job functions, contracts, funders, and other regulatory compliance.

b. Ensure compliance information is included as needed in job descriptions and job advertisements.

c. Review hiring, promotion and compensation (with hiring teams and/or Director of Benefits & Compensation) to ensure nondiscrimination and equal employment opportunity.

3. Lead, inspire and support Recruiting team to achieve required staffing levels.

a. Supervise staff by assigning, planning, monitoring, and appraising job results; evaluating staff performance; coaching for success and developing staff.

b. Work to grow each individual and achieve the org. mission.

c. Must meet with team at least once per week as a group, and 1:1 with each individual (min 30 min set aside, 1 hour is preferred).

4. Utilize and manage recruiting software and other technology to generate strategic reporting and develop efficient workflows.

a. Research, compile and analyze hiring statistics and other recruiting Key Performance Indicators to optimize successful recruiting efforts.

b. Make recommendations to executive leadership based on recruiting data metrics to streamline and improve recruitment processes.

c. Run reports and explore areas pro-actively to help us be better.

d. Work with CDEIO to ensure we are getting better at diversity recruitment.

5. Maintain thorough knowledge of current federal, state, and local regulations and requirements regarding benefits, Human Resources, wage and hour, and employment issues. Stay on top of new recruiting and offer/background/TB laws to help ensure compliance.

6. Assist and advise all employees in following agency HR policies, procedures, and practices for consistency, fairness, and compliance with local, state, funder, and federal regulations and requirements

QUALIFICATIONS

1. Bachelor's degree (in human resources preferred); high school degree required.

2. Minimum five years' strategic recruitment experience required.

3. Strong knowledge and understanding of related state and federal laws and regulations required.

4. Experience with industry standard Applicant Tracking Systems required.

5. Strong customer service orientation required. Must possess a courteous and professional demeanor and exhibit good judgment when assisting/interacting with others.

6. Must be able to maintain confidentiality and appropriately handle sensitive information.

7. Strong attention to detail required to produce thorough, accurate and high-quality work.

8. Able to manage multiple tasks and responsibilities, and meet deadlines.

9. Excellent written and verbal communication skills required.

10. Must be proficient in MS Office (Word, Outlook, Excel a must; PowerPoint preferred).

11. Bilingual Spanish is a plus.

12. Self driven and self motivated to "get your hands dirty"

13. Ability to travel to sites and travel to Arlington HQ consistently and on time.

14. Ability to meet in-person with team.

WORK ENVIRONMENT

1. Primarily indoor office and congregate living facility environment

2. Walk or drive to different local sites at least 30% of the time

3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds

4. May necessitate working in busy and loud environments

5. May be exposed to elements like cold, heat, dust, noise, and odor

6. May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.


With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.


The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.


Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates