Director, Software Engineering

Job Description:Note: Fidelity will not provide immigration sponsorship for this position.The RoleFidelity Charitable is adding a Director, Software Engineering to our Durham regional campus. As a Director, Engineering you'll be responsible for defining and executing the technical strategy for one or more applications aligned with your capability area. You'll partner closely with product managers, architects, IT project managers, systems analysts, and other enabling functions to translate strategic business objectives into scalable, secure, and resilient technology solutions. In this role, you'll own the end‑to‑end delivery, technical health, and operational stability of your applications and products while you also lead a delivery team of software engineers, systems analysts, and quality testers. You'll balance product‑level priorities with enterprise goals, ensure adherence to standards and best practices, and foster a culture of engineering excellence, innovation, and continuous improvement. Our technology solutions support the philanthropic community, including donors, financial advisors, and operations professionals, who work together to drive charitable giving through grants to nonprofit organizations.Define and communicate a clear engineering strategy and execution roadmap aligned with business goals, product vision, and enterprise technology directionOwn delivery targets, ensuring focus on business outcomes, customer experience, and long‑term platform sustainabilityTranslate business, regulatory, and operational requirements into technical milestones and delivery plansApply enterprise thinking to balance near‑term product needs with reuse, scalability, and standardization across the ecosystemProvide technical leadership across a cross-functional delivery team, ensuring solutions are scalable, secure, and operationally sound Maintain strong technical credibility with experience across web services and APIs, database systems, modern web architectures, and distributed systems Partner with architecture and engineering peers to ensure technical quality, maintainability, and architectural integrityEnsure on‑time, high‑quality releases, while maintaining platform stability during production support, peak periods, and market eventsLead engineering input related to estimation, dependency mapping, sequencing, and capacity planningPartner with product and program/project Management to ensure delivery health, progress transparency, and stakeholder communication Champion continuous integration and continuous delivery (CI/CD) practices to improve quality, speed, and reliability Support production incident and outage management, including triage, recovery, root cause analysis, and preventive remediationAccountable for engineering talent lifecycle: hiring, onboarding, coaching, performance management, and career development Build, mentor, and scale high‑performing engineering leadership teams that embrace innovation, accountability, and continuous improvementDrive adoption of modern engineering practices, tools, and ways of working, leading teams through change effectively The Expertise and Skills You BringProven software engineering leadership experienceExperience directly managing engineers responsible for full lifecycle delivery, including design, development, testing, deployment, and production supportExperience leading distributed teams, improving team maturity, and enabling teams to think strategically and not simply execute requestsClear and confident communication skills to explain complex technical topics to a wide range of stakeholdersAbility to influence decisions without direct authority, make sound judgment calls and drive alignment across a complex ecosystemComfort operating across the full software development lifecycle, from early requirements through post-release support and incident managementStrong conceptual understanding of object‑oriented design and engineering design patterns Hands‑on experience designing and delivering RESTful APIs and distributed servicesExperience with relational and NoSQL databasesSolid understanding of SDLC best practices, governance, and quality controls Passion for continuous integration and continuous delivery (CI/CD)The TeamFidelity Charitable is a 501(c)(3) public charity. We help donors maximize their generosity through our donor-advised fund, called the Giving Account. Established in 1991, we are the nation’s top grantmaker, distributing $18.3 billion to charities in 2025. Fidelity’s Charitable Technology group develops the next-generation technologies that directly impacts how customers accomplish their philanthropic goals. As a member of the Fidelity Investments business unit supporting Fidelity Charitable and other philanthropic solutions for customers, companies, and financial advisors, you will help our applications evolve through hands-on software development, technical mentoring, and cross-team collaboration with a diverse, co-located engineering team, while also visualizing customer issues as drivers for internal change.Fidelity’s Onsite Working ModelFidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.Certifications:Category:Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.SummaryLocation: 300 New Millennium Way, Durham NCType: Full time