Warehouse Specialist

Job Title: Warehouse Specialist Position Summary: The Warehouse Specialist is the highest-level non-management warehouse position and is responsible for performing and supporting a broad range of warehouse operations. Employees in this position are expected to be fully or substantially cross-trained throughout the warehouse and possess advanced knowledge of warehouse procedures and the Warehouse Management System (WMS). The Warehouse Specialist serves as a highly skilled resource who can be assigned wherever operational support is most needed. Key Responsibilities: Independently perform a majority or all major warehouse functions, including picking, packing, receiving, shipping, replenishment, inventory movement, transfers, order staging, labeling, cycle counting, and inventory verification. Move between warehouse functions as needed to support daily operational priorities and maintain workflow. Investigate inventory discrepancies, incorrect locations, shortages, overages, damaged product, and transaction errors. Assist management with resolving inventory, order, workflow, and warehouse process issues. Complete product, location, inventory, and order research and assist with authorized inventory adjustments, cycle counts, and reconciliation. Assist employees with WMS, scanner, inventory, and workflow questions and help keep work moving when issues occur. Provide hands‑on training and guidance to Warehouse Operator I and Warehouse Operator II employees. Identify recurring operational issues, communicate recommended improvements, and maintain high productivity, accuracy, safety, and professional standards. Warehouse Management System (WMS) Responsibilities: Demonstrate advanced proficiency across WMS functions used in warehouse operations. Research orders, inventory, products, locations, transaction history, and inventory availability. Complete and review receiving, replenishment, picking, packing, shipping, transfer, and location movement transactions. Research mismatches between physical inventory and WMS inventory and assist with authorized corrections or reconciliation. Identify incomplete or incorrect transactions, troubleshoot routine system/workflow issues, and escalade? to include this phrase as in original: Identify incomplete or incorrect transactions, troubleshoot routine system/workflow issues, and escalade? (error) Assist employees with scanner and WMS processes. Support WMS process changes, testing, training, and implementation. Requirements Qualifications: Extensive warehouse experience or demonstrated progression through warehouse positions. Proficiency in a majority or all major warehouse functions. Advanced working knowledge of the WMS and strong understanding of inventory movement and warehouse workflow. Ability to research and troubleshoot warehouse, order, and inventory discrepancies with limited supervision. Ability to quickly move between responsibilities based on operational needs. Strong attention to detail, organization, problem-solving, communication, reliability, and ability to train or support other employees. Forklift and warehouse equipment experience required; preferred certification or ability to maintain company‑required certification. Physical Requirements: Must be able to lift up to 55 pounds regularly. Must be able to operate and use a pallet jack/electric pallet jack. Must be able to stand and walk for extended periods of time throughout the day. Must be able to bend, stoop, twist, reach, and perform repetitive movements. Must be comfortable operating warehouse equipment, including forklifts, when trained and authorized. Work Environment: This position works in a warehouse setting and may be exposed to varying temperatures, moving equipment, and moderate noise levels. #J-18808-Ljbffr Boston International