Business Analyst

job summary:
The Business Analyst will support Marketing/Data Analytics projects and development efforts by working with product owners, planning and project managers, technical resources, and other stakeholders to help establish vision, determine scope, analyze needs, and help define and deliver projects and solutions that meet or exceed customer expectations. This work includes analyzing and documenting current business processes, recommending process improvements, and developing the business, functional, and user requirements needed to ensure that the technology solutions delivered meet the needs of the business. Serve as the liaison between the business areas and the technology team by understanding and critically evaluating business needs, forming requirements and functional needs. Begin to develop domain expertise in the business functions they support and may participate in the development of multi-year strategies and capability and technology roadmaps. The Marketing Domain includes, but is not limited to, E-mail File and Program support, Modeling and Audience Targeting, Customer Acquisition, Data Feeds, Customer File Maintenance, Promotions, Campaign Management, and Customer Insights & Analytics.

 
location: Telecommute
job type: Contract
salary: $50.00 - 54.75 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

1. Build positive, constructive partnering relationships with product owners, key stakeholder groups, including senior leaders, and Technical Teams to establish and advance the business goals of projects, solutions, and products.
2. Responsible for eliciting requirements using a variety of activities, facilitation techniques and tools from business case development to functional requirements, including User Stories, requirements backlog, visual references for workflows, and knowledge transfer meetings with team members.
3. Identify gaps or inefficiencies between requirements and existing or proposed solutions to develop the MVP and phased delivery approach
4. Ensure effective data design by establishing the key questions that must be answered; how customers and business users need to interact with information.
5. Apply domain and industry knowledge to help guide solution option analysis, working closely with technical teams.
6. Through process analysis, identify improvements and technology impacts, and work with stakeholders to jointly develop ways to enhance productivity, efficiency, and effectiveness or improve product through the development process and project solution.
7. Participate in user acceptance testing. Analyze user feedback and testing results, making prioritization decisions and recommendations for defect resolution, modifications, or new requirements.
8. Participate in trade-off analysis, development of decision-making criteria and facilitation of decision meeting process, including presentation and discussions with senior leadership.

qualifications:
Bachelor's degree with 3-5 years of business analysis experience

Strong working knowledge of core business analysis functions (including business process analysis, roadmap development, requirement elicitation tools and techniques, e.g. JAD sessions, interviews, focus groups, workshop facilitation)

Proven experience developing requirements and designs

Experience with Agile methods, including working directly with product owners to manage the backlog, including the creation, splitting and prioritization of stories based on outcomes

Experience with Agile workflow tools, JIRA and Confluence

Strong facilitator in large, cross-functional groups

Strong analytic and problem-solving skills

Strong oral and written communication skills

Experience with analytics tools, SQL and Office 365

Experience with web analytics required, GA 360 and GA4 preferred

Exhibits organizational savvy, business savvy, executive presence, thought partnership and ability to influence

Ability to work independently, multi-task and manage time effectively

Willing to cross train and contribute to the team to ensure the sprint commitment is completed

Flexible with regards to changing priorities and business needs

Ability to advocate for stakeholders and/or business objectives across both functional and technical domains to ensure fully vetted, well-reasoned decision making, taking into account multiple points of view and the ability to arbitrate and objectively evaluate competing requests across the enterprise

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.