Multifamily Portfolio Operations Partner

Description

Who is Laramar? Founded in 1989, Laramar has grown from a small real estate investment company to a distinguished national real estate investment and property management corporation with a multi-billion-dollar portfolio. For nearly 30 years, Laramar has managed a wide range of properties from high-rise urban to small building to suburban garden-style.

Why should I work for Laramar? Laramar delivers an unparalleled level of service to the real estate industry and our success is attributed to our people. We have a well-trained team of real estate professionals who love their work and honor their commitment to our clients and our residents. If you are seeking a position where your enthusiasm, passion, and creativity are welcome, join the Laramar team!

Are there perks? Yes! Laramar offers excellent medical/dental/vision insurance, flexible spending accounts, Company paid life insurance along with paid short and long-term disability insurance, paid Federal holidays including paid time off from Christmas Day through New Years’ Day, a generous paid time off program, partial work-from-home schedule, and a 401k with Company match.

The Multifamily Portfolio Operations Partner serves as a strategic partner to Community Managers, sharing ownership of financial and administrative functions across an assigned portfolio of affordable housing communities. This role supports month-end processes, delinquency management, lease administration, affordable housing compliance, and operational reporting to enhance property performance and ensure regulatory compliance

RESPONSIBILITIES:

• Partner with Community Managers to support the financial and operational performance of an assigned portfolio of affordable housing communities.
• Assist with month-end close activities, financial reporting, reconciliations, accruals, and variance review.
• Monitor community financial performance and identify opportunities to improve efficiency, accuracy, and results.
• Support budget management and ensure timely completion of financial deadlines and reporting requirements.
• Review and manage delinquency reporting, collection efforts, payment plans, and resident account follow-up.
• Partner with site teams to reduce outstanding balances and maintain compliance with company collection policies.
• Review leases, resident files, and supporting documentation for accuracy, completeness, and compliance.
• Support lease administration activities, including renewals, audits, move-in documentation, and file management.
• Assist with affordable housing compliance processes, including resident certifications, recertifications, income calculations, and program documentation.
• Ensure compliance with applicable affordable housing programs, regulatory requirements, company policies, and operational standards.
• Serve as a centralized operational resource and extension of the Community Manager for designated properties.
• Collaborate with Operations, Compliance, Accounting, and Community Management teams to support portfolio performance.
• Identify process improvement opportunities and implement best practices to drive consistency across the portfolio.
• Support special projects and other operational initiatives as assigned.

QUALIFICATIONS:

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of affordable housing property management experience in a Community Manager, Assistant Community Manager, Compliance Specialist, or similar role.
• Strong knowledge of affordable housing programs, compliance regulations, certifications, recertifications, and income calculations (LIHTC, HUD, Section 8, etc.).
• Affordable housing certification (HCCP, C3P, TCS, COS, or equivalent).
• Experience supporting financials, month-end close, delinquency management, leasing operations, and reporting across multiple properties.
• Proficiency in Yardi, Entrata, RealPage, or similar property management software, along with advanced Microsoft Excel skills.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.
• Valid driver's license, acceptable driving record, and required automobile insurance

SKILLS AND ABILITIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Embodies Laramar Core Values.
• Excellent oral and written communicator.
• Positive attitude, organization with strong attention to detail required.
• Participate in proactive team efforts to achieve departmental and company goals.
• Ability to work effectively under tight time constraints.
• Works without direct supervision and independently with broad guidelines.
• Excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a demanding environment.

SUPERVISORY EXPECTATIONS:

This role has no supervisory responsibilities.

Physical Demands and Work Environment: (The phrases "occasionally,” "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more of working time.)

• The work environment is the typical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 20 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.