Application Engineer Level II

Position Details Location: Wixom, MI. Hybrid position with the ability and willingness to travel in the United States and internationally (35‑50%). Role Overview Consult, primarily at customer location, to ensure the successful implementation and ongoing use of ZEISS 3D Scanning and CT/X‑ray solutions. Responsibilities Develop customer‑specific training requirements including on‑site workshops, classroom training, and on‑location training based on customer needs. Interface with customers’ engineering, quality, and manufacturing teams and shop‑floor personnel to confirm scope of work and make decisions regarding onsite scope changes and adjust deliverables. Serve as the single point of contact for collecting and consulting on relevant CAD data provided by the customer. Utilize ZEISS solutions to support customers’ automated scanning and inspection of parts and assemblies. Consult with customers to create standard operating procedures that increase the knowledge and skills of other team members. Create basic and advanced inspection layouts with reports based on customer requirements. Program robot cells using ZEISS Inspect Pro software. Deliver accurate and timely deliverables to provide customer confidence. Provide onsite support, oversight, and consultations at customer installations (typically 1‑to‑2‑week engagements) to ensure successful rollouts and customer satisfaction. Troubleshoot onsite issues, recommend corrective actions, and provide technical information to ZEISS support teams. Qualifications Four‑year degree in Engineering, Mathematics, or Physics, or equivalent experience. At least two years of experience in the metrology industry (three years for Level2). Ability to read engineering drawings for dimensional control requirements. Ability to operate all types of ZEISS measuring machines, including programming with ZEISS application software, setup and staging of parts, accuracy and repeatability verification, etc. Strong computer skills and affinity for computer‑aided data analysis products. Strong problem‑solving skills with the ability to learn independently to find solutions to potential customer problems. Good verbal and written communication skills and ability to create concise technical reports. Ability to reason and negotiate complex problems with customers. Understanding of manufacturing, product development, and quality control. Ability to work independently and complete tasks under high pressure and tight timelines. Proficiency in Microsoft365 and related software packages. Capability to lift 50lbs from floor to table height and work flexible hours, including nights and weekends. Valid driver’s license. Required to work with ITAR‑designated data. Benefits Medical, vision, and dental coverage 401(k) matching Employee assistance programs Vacation and sick pay EEO Statement Zeiss provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizenship status, sexual orientation, pregnancy (including childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee. #J-18808-Ljbffr Carl Zeiss Industrial Quality Solutions, LLC