IT Specialist

Title: Information Technology Specialist Reports to: CEO Department: Administration Effective Date: June 11, 2026 PURPOSE OF POSITION: The purpose of the IT Lead Specialist is to harness emerging technologies in the long-term care industry so that the organization is able to improve care, monitoring and service to residents, families and partners. The IT Lead Specialist will be designated to address the day to day needs that arise from the increase in users, software and hardware throughout the organization with the hope that the organization will continue to increase IT usage where necessary to implement culture change and increase efficiencies within the organization. The IT Lead Specialist will be challenged with the task of assisting in the implementation, development and ongoing education of the IT department. ESSENTIAL FUNCTIONS: Oversee the day-to-day maintenance and operation of all computers, printers, copiers, wireless networks, wireless call systems, servers, software applications, phone systems and ancillary electronic equipment. Negotiate and manage all contracts with IT vendors, including IT consultants, Point Click Care, Salient Networks, Onsite Laser Medic, and other departmental software applications. Develop and administer training programs for employees and resident users including ongoing training on new modules and updates to ensure optimization of time and usage. Coordinate with VP of Operations for e-waste disposal. REQUIRED OTHER FUNCTIONS: Attend departmental and all-staff in-services and continuing education programs. Assist all residents with their IT needs. Observe and practice safety and infection control procedures. Protect resident’s rights and confidentiality at all times according to HIPAA. Be able to deal tactfully with residents, family members and visitors. Other duties as assigned Be able to work harmoniously with co-workers. KNOWLEDGE/SKILLS/EXPERIENCE/EDUCATION REQUIRED: Must be able to read, write and speak the English language. Complete training with modules being used at Atherton and demonstrate proficiency in them. Proficient in Microsoft Office & Microsoft Active Directory. Familiarity with AWS, Cisco Meraki, A/V systems, VoIP phone systems and. MENTAL DEMANDS: May be subject to multiple calls and frequent interruptions. May be subject to emotionally upset residents, family members or visitors. PHYSICAL DEMANDS (See attached Statement of Physical Requirements and Conditions) WORKING CONDITIONS: May be called on to work beyond normal work hours and on other shifts when necessary. May be called on to work in areas not normally assigned when necessary. May be called on to travel as necessary for training and to research developing technologies. MANAGEMENT OR SUPERVISORY RESPONSIBILITIES: None BUDGETARY CONTROL: None TOTAL NUMBER OF EMPLOYEES UNDER THIS POSITION: None Job Type: Full-time Pay: $32.00 - $35.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Experience: IT: 2 years (Preferred) Work Location: In person #J-18808-Ljbffr