Order Processing Specialist, Curries

Accurately enter and process customer orders into the system for production/manufacturing Interpret product specifications and research drawings Process customer orders, ranging from basic stock to highly configured orders, with a high degree of accuracy Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs Communicate with customers about discrepancies, order conflicts, and shipping delays Follow up to ensure customer issues are resolved promptly and thoroughly Identify opportunities for process improvements that positively impact the customer experience Perform other duties as required Promote a safe and harmonious working environment and adhere to the ASSA ABLOY Code of Conduct and Health & Safety Policy Requirements High School Diploma or GED Proficiency with Math; basic Geometry and Algebra skills would help Previous exposure to reading schematics, blueprints, renderings, or architectural drawings is highly desirable Excellent computer skills preferred, including Word, Excel, Internet, and email Proficient verbal and written communication skills Excellent analytical, problem-solving, organizational, and follow-up skills; sense of urgency required Ability to excel in a fast-paced environment Previous experience/exposure to the Door, Building Materials, and/or Hollow Metal industries is highly desirable Core Competencies Demonstrates proficiency in processing customer orders with accuracy and efficiency, while effectively communicating with customers to resolve inquiries and discrepancies. Possesses strong analytical and problem-solving skills, with a focus on improving customer experience in the Door, Building Materials, and Hollow Metal industries. Highest-signal resume keywords Customer Order Processing Technical Inquiry Resolution Blueprint Interpretation Analytical Problem-Solving Communication Skills ATS Optimization Keywords Hard Skills Mathematics Proficiency Geometry Skills Algebra Skills Order Processing Blueprint Reading Schematic Interpretation Computer Skills Microsoft Word Microsoft Excel Email Proficiency Soft Skills Verbal Communication Written Communication Organizational Skills Follow-Up Skills Sense of Urgency Certifications & Qualifications High School Diploma GED Industry Keywords Door Industry Building Materials Hollow Metal Industry Health & Safety Policy ASSA ABLOY Code of Conduct #J-18808-Ljbffr Jobtailor