Assistant Center Director - Sales and Customer Service

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule

About the Role:
Code Ninjas of Beacon Hill is looking for an enthusiastic and people-focused Assistant Center Director with a focus on Customer Service and Sales to join our team part-time in Seattle, WA (N. Beacon Hill Neighborhood)! In this role, you'll be the face of our brand — connecting with local families, schools, and community organizations to inspire the next generation of young coders and tech innovators.

Responsibilities:

• Make outbound calls and send follow‑up emails to convert leads. 
• Close enrollments through confident program explanations and objection handling. 
• Maintain accurate lead tracking and follow‑up cadence. 
• Schedule tours, trials, and memberships quickly and professionally. 
• Provide clear, friendly communication to parents via phone, email, and in‑person. 
• Assist with daily center operations, opening/closing, and maintaining a clean environment.
• Help coordinate staff schedules and shift coverage.
• Provide on‑floor support to Senseis to ensure smooth class flow. 
• Assist with onboarding and basic training for new staff.
• Greet families and ensure a welcoming, organized experience. 
• Address parent questions and concerns with professionalism. 
• Maintain high satisfaction through consistent, positive interactions.
• Track attendance, memberships, and lead conversions. 
• Support inventory checks and basic center upkeep. 

Requirements:

• 1–2 years in a sales , customer acquisition , or lead conversion role.
• 1–2 years in customer‑facing roles (retail, hospitality, call center, education, or youth programs). 
• Proven ability to close leads , handle objections, and follow structured sales processes. 
• Experience working with kids or families in camps, tutoring centers, after‑school programs, or similar environments. 
• Self-motivated, organized, and able to manage multiple projects independently
• Enthusiasm for STEM education, youth development, or coding is a strong plus
• Flexible availability including some evenings and weekends as needed

About Us:
Code Ninjas Beacon Hill is a premier STEM learning center dedicated to teaching kids ages 5–14 how to code through fun, game-based curriculum in a supportive and energetic environment. Families love us because we make technology education accessible, engaging, and confidence-building for every child. Our team is passionate about making a difference in the community, and we foster a fun, mission-driven workplace where every team member plays a meaningful role.