Social Worker II

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY

We are currently seeking a Social Worker II to join our Case Management team in the Peds/PICU units. This fulltime role will work days (Monday to Friday).

Purpose of this Position: Provides direct service to clients and their families. This includes social work assessment, interventions and treatment plans, supportive counseling and crisis intervention, care management, discharge/transition planning, advocacy and support. Seeking resources and services to address unmet needs. The social worker also provides consultation services and in-service education programs related to the psychosocial aspects of health care to other professional staff members on the healthcare team.

RESPONSIBILITIES

• Identifies patients who require social work assessment and intervention through high-risk screening and referrals
• Interviews clients and performs bio-psychosocial assessment to determine problems and appropriate types and methods of service/treatment. Complete necessary documentation for accurate and timely billing of clinical services provided
• Design and follow through on intensive long or short-term service/treatment/care plans including collaborating and communicating with the interdisciplinary team, community and healthcare resources to move the plan of care forward
• May provide supportive counseling and crisis intervention using social work methods under the supervision of LICSW (if applicable)
• Provide a range of social work interventions that include preventive and direct services, care management, advocacy and assistance to clients who have mental, emotional, or physical disabilities and other cases involving complex social and financial needs
• May carry a caseload for continuing service/treatment and provide care coordination including discharge/transition planning
• Interpret and explain policies, regulations, and programs to clients and the public
• Refer clients to appropriate community services, provide support and assistance in connecting to services as needed, and interpret social and emotional factors to others involved in treatment of clients
• May make field visits to clients' homes in departments/areas where trained and asked to do so
• Advocates for patients and families by supporting patient rights, ethical decision making and accessing protective services (including assuring applicable reporting of vulnerability or suspected abuse as mandated by law). Ensures appropriate decision makers are informed of and involved in treatment planning
• Documents psychosocial assessment, progress notes, telephone calls, care plans and discharge/transition plan in the electronic medical record
• May provide work direction to social work paraprofessionals such as Case Management Assistants and MSW interns in departments/areas where trained and asked to do so
• May run/facilitate support/psychoeducational groups
• May be involved in multidisciplinary or community initiatives identifying the needs and assist in resolving problems facing individuals and families regarding health and human service issues (including but not limited to housing, employment, financial assistance, and behavioral health)
• Emergency Department Social Worker: May need to assist with morgue coverage which could include intake and release of decedents, use of mechanical lift and physical transferring of decedents, coordinating body viewings, and phone calls and care coordination tasks related to the decedents
• Other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

• Master's degree in social work or Master's degree in related discipline

Knowledge / Skills / Abilities:

• Ability to counsel and instruct patients and families
• Ability to communicate with patients and families under sometimes stressful circumstances
• Ability to recognize and document patient progress
• Ability to work cooperatively with other members of the multidisciplinary clinical team
• Ability to interact effectively with individuals from diverse backgrounds including ability to deal objectively with individuals whose attitudes and behaviors differ from their own
• Ability to interpret policies and procedures in an advisory capacity
• Experience with electronic health record or similar software program
• Effective use of all Windows-based applications such as Outlook and Microsoft Office Suite products
• Demonstrable cultural competence with a variety of socio-economic, racial and other elements of diversity

License / Certifications:

• Unrestricted license by the Minnesota Board of Social Work at one of the following levels: LGSW, LISW or LICSW

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package:

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
• For a complete list of our benefits, please visit our career site on why you should work for us.

Department: Inpatient & ED Care Management Primary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: Day Job Level: Staff Employee Status: Regular Eligible for Benefits: Yes Union/Non Union: Union Min: $37.61 Max: $48.87 Job Posting: Jul-24-2026