VOIP Enterprise Architect (TS Clearance)

Based in the Washington, D.C. Metro area, Pivot Path Solutions, LLC , is a government contracting and business solutions firm that offers enterprise IT solutions, strategic and acquisition planning, organizational development, and medical research and analytics services to help customers adapt and thrive in changing market conditions. Pivot Path Solutions is seeking a highly experienced VOIP Enterprise Architect  to support the Naval Surface Warfare Center Carderock Division. This position requires a senior-level professional who can develop master-level understanding of complex telecommunications infrastructure and lead deployment efforts with minimal operational impact.

PRIMARY RESPONSIBILITIES
System Architecture & Configuration

• Develop and maintain master-level understanding of existing VOIP and PSTN systems configuration within two (2) weeks of contract award
• Provide expert guidance in configuration, network architecture, and implementation planning for CISCO VOIP solutions
• Lead the engineering and formatting of CISCO VOIP systems to support telecommunications services at NSWCCD headquarters and detachment sites
• Design and implement VOIP architecture that accommodates NSWCCD's unique infrastructure, including buildings with secured spaces and underground concrete structures with limited network connectivity

Implementation & Integration

• Lead implementation of new VOIP systems including migration of all legacy systems to new VOIP architecture with minimal impact to operations
• Ensure integration and interfacing into commercial systems, both inside and outside the fence line, including analog, copper, network, digital, and VOIP systems
• Lead programming and interfacing operations upon contract award to meet deployment date of 30 September 2026
• Ensure full Cisco Call Manager functionality, gateway and endpoint functionality, and integration with necessary enterprise systems
• Configure systems using commercial products only, in accordance with government requirements

Deployment Planning & Management

• Develop structured tracking and deployment process for VOIP phones/lines, their allocation, and management
• Create comprehensive transition plan describing the transition of existing contractor support to new contractor, including explanation of plan and timeline to be accomplished within two (2) weeks
• Coordinate deployment activities to minimize impact to NSWCCD daily operations, including scheduling installations during nonbusiness hours (nights and weekends) when necessary
• Plan and execute configuration trips to primary detachment sites (may require travel to multiple locations for no more than 2 working days per site)

Support & Maintenance

• Provide sustaining support including routine maintenance and troubleshooting of errors/defects
• Assist with deployment and ongoing support to ensure VOIP fleet remains compliant and functional for telecommunications across the base and detachments
• Serve as technical escalation point for complex VOIP system issues

MINIMUM QUALIFICATIONS
Security Clearance

• Active DoD Top Secret (Tier 5) security clearance REQUIRED prior to commencement of work
• Must be able to complete T1-P1 security processing within 10 days of contract award

Education & Experience

• Minimum one (1) year experience performing the same or similar work
• Demonstrated expertise in VOIP enterprise architecture and CISCO telecommunications systems
• Proven experience with large-scale VOIP implementations and migrations
• Experience with government or DoD telecommunications infrastructure preferred

Technical Skills & Knowledge

• Expert knowledge of CISCO VOIP systems including Cisco Call Manager
• Deep understanding of network architecture and telecommunications infrastructure
• Proficiency in configuring gateway and endpoint functionality
• Experience with integration of legacy systems (analog, copper, PSTN) with modern VOIP architectures
• Strong understanding of commercial telecommunications products and solutions
• Knowledge of enterprise system integration and interfacing requirements

Professional Competencies

• Exceptional problem-solving and analytical skills
• Strong project management and planning capabilities
• Excellent communication skills for interfacing with government clients and technical teams
• Ability to work independently and lead technical initiatives
• Flexibility to work nonbusiness hours (nights and weekends) when required for deployments

PREFERRED QUALIFICATIONS

• CISCO certifications (CCNA, CCNP, or CCIE Voice/Collaboration)
• Experience with Naval or DoD telecommunications environments
• Knowledge of DoD security requirements and compliance standards
• Experience with secured facilities and SCIF environments
• Project Management Professional (PMP) certification

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• On-site presence required Monday through Friday at NSWCCD facilities
• Ability to access secured spaces and work in various facility environments
• Occasional travel to detachment sites across the United States
• Flexibility to work extended hours including nights and weekends during deployment phases.

What We Offer:
Pivot Path Solutions strives to attract, motivate, and retain the best people in the industry. Our benefits package reflects our continued commitment to our employees by prioritizing the health and well-being of each member. The Company offers a comprehensive compensation package that includes:

• Comprehensive benefits package, including health, dental, and vision insurance
• Generous Contribution on Health, Dental and Vision Insurances
• 100% Employer Paid Group Life Insurance, Short Term and Long-Term Disability
• Safe Harbor 401(K) Plan
• Health Saving Account (HSA)
• Healthcare Flexible Saving Account (FSA) and Dependent Care FSA
• Education Reimbursement
• Employee Referral Program

U.S. Citizenship is required, and all selected applicants will be subject to a government security investigation. This includes meeting the eligibility requirements for access to classified information and the ability to obtain government-granted security clearance. Individuals may also be subject to background investigation including criminal history, employment verification, education verification, drug testing, and creditworthiness.