AV Services Technician

Job Description

Job Description

About Applied Video Technology, Inc.:Applied Video Technology, Inc. (AVT), headquartered in Kimberton, PA, is a leading integrator of professional audio-visual and broadcast systems. With over 30 years of experience, AVT delivers high-quality AV solutions to clients across education, corporate, government, and house of worship sectors.We're seeking a skilled AV Services Technician to support a key client based in Philadelphia, PA. This is an excellent opportunity for an AV professional who excels in field service work and enjoys solving real-time challenges in dynamic environments.Position Overview:As an AV Services Technician, you'll work closely with AVT's engineering and support teams to provide technical support, maintenance, installation assistance and troubleshooting for a wide range of AV systems.Key Responsibilities:Provide on-site support for AV systems, including video conferencing, control systems, DSPs, displays, and streaming equipment.Perform preventative maintenance and troubleshoot AV issues for clients, with a primary focus on Philadelphia-based installations.Monitor and support live events and meetings to ensure high-quality AV performance.Assist with system configuration, testing, and end-user training.Document service calls, updates, and solutions in internal ticketing systems.Coordinate with AVT's home office and field teams in Kimberton, PA, as needed.Requirements:Hands -on AV experience, including field service or technical support.Strong understanding of AV systems including AMX, Extron, Clear-One, etc.Excellent problem-solving skills and ability to work independently in the field.Strong communication and customer service skills.Willingness to travel to client sites in the Philadelphia area on a regular basis.Valid driver's license and reliable transportation.Preferred Qualifications:AVIXA CTS certification or relevant technical training.Familiarity with IT/networking concepts relevant to AV installations.Why Join AVT:Work with a trusted, experienced AV integrator with a diverse client baseWork in a dynamic, fast-paced environmentSupportive team culture with room for professional growthCompetitive salary and benefits