International Moving Crew Lead

International Moving Crew Lead

Planes Moving & Storage is seeking an experienced International Moving Crew Lead to oversee residential and corporate international relocations. This leadership role is responsible for directing moving crews, ensuring exceptional customer service, maintaining compliance with international shipping requirements, and safely handling customers' household goods throughout the moving process.

Responsibilities:

• Lead and supervise moving crew members on international moving assignments
• Conduct pre-move walk-throughs with customers and address questions or concerns
• Provide exceptional customer service throughout the moving process
• Ensure proper packing, crating, inventorying, loading, and securing of household goods for international transport
• Maintain accuracy of inventories, shipping documents, and related paperwork
• Train and mentor crew members on best practices and safety procedures
• Assist with truck inspections and equipment accountability
• Communicate professionally with customers, operations personnel, and management
• Ensure compliance with company policies, quality standards, and safety procedures
• Safely lift, carry, and move furniture, cartons, and household goods

Qualifications:

• Previous International Moving experience
• 2+ years of Crew Lead or Moving Supervisor experience
• High School Diploma or GED
• Excellent customer service and communication skills
• Professional appearance and demeanor
• Ability to lift and carry 100+ pounds repeatedly
• Ability to climb, kneel, crouch, walk, and perform physical labor for extended periods
• Clean driving record
• Ability to pass a pre-employment drug screen and background check