Culture & Teammate Experience Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Culture & Teammate Experience Operations Manager based in the United States.

The Culture & Teammate Experience Operations Manager will play a key role in strengthening employee engagement and improving the overall workplace experience across a large, complex healthcare organization. This position combines data analytics, organizational insights, and strategic program development to translate teammate feedback into meaningful, actionable improvements. Working closely with HR leaders and cross-functional teams, you will design engagement solutions, support enterprise-wide change initiatives, and enhance leadership decision-making. You will oversee teammate survey processes, identify emerging trends, and develop practical strategies that address organizational needs at the enterprise, regional, and market levels. This opportunity is ideal for an analytical and collaborative professional who enjoys connecting data with people-focused outcomes. You will contribute to a culture of continuous improvement while helping leaders create a more engaging, supportive, and effective workplace.

Accountabilities

• Teammate Experience Strategy: Develop quantitative and qualitative analytical strategies to evaluate the effectiveness of engagement programs, workplace interventions, and enterprise-wide initiatives. Identify opportunities to improve the teammate experience across enterprise, regional, and market levels.
• Data Analysis and Insights: Analyze organizational metrics, teammate feedback, market trends, and information from multiple sources to identify patterns, uncover root causes, and develop actionable recommendations.
• Engagement Solutions and Program Development: Partner with HR Centers of Excellence and other stakeholders to design innovative tools, resources, and interventions that help leaders improve engagement and strengthen workplace culture.
• Change Management: Support large-scale organizational transformation initiatives focused on improving the teammate experience, ensuring solutions are aligned with business priorities and workforce needs.
• Cross-Functional Leadership: Lead collaborative initiatives to develop and implement new engagement strategies, build stakeholder alignment, and encourage cooperation across organizational levels.
• Leadership Reporting and Presentations: Prepare and deliver clear, data-driven reports and presentations that communicate findings, highlight trends, inform strategic decisions, and support leadership planning and forecasting.
• Survey Management: Coordinate, facilitate, and continuously improve teammate survey methodologies, processes, and reporting practices to ensure reliable feedback and meaningful insights.
• Continuous Improvement: Monitor the impact of implemented initiatives, identify areas for refinement, and translate analytical findings into sustainable improvements in organizational effectiveness and teammate satisfaction.

Requirements

• Education: Master's degree in business administration, healthcare administration, or a related field.
• Professional Experience: Typically five years of relevant experience in analytics, employee engagement, organizational development, human resources, healthcare administration, or a related discipline.
• Analytical Expertise: Strong quantitative and qualitative analytical skills, with the ability to interpret complex data, identify trends, evaluate program effectiveness, and develop actionable recommendations.
• Presentation and Communication: Excellent presentation, written, and verbal communication skills, including the ability to explain complex metrics and analytical findings clearly to diverse audiences and senior leaders.
• HR Technology and Analytics: Working knowledge of HR technology, data analytics platforms, reporting tools, and Microsoft Office applications.
• Stakeholder Management: Strong interpersonal skills and the ability to build productive relationships, influence stakeholders, and collaborate effectively across teams and organizational levels.
• Project Management: Demonstrated ability to lead cross-functional initiatives, manage competing priorities, meet deadlines, and deliver results in a collaborative environment.
• Personal Effectiveness: A self-directed, detail-oriented, and organized working style, supported by sound time management, accountability, and a strong commitment to customer service.
• Preferred Qualification: Knowledge of healthcare principles and acute-care hospital operations is an advantage.

Benefits

• Competitive Compensation: Annual base compensation ranging from $51.05 to $76.60 per hour , with the final offer based on qualifications, skills, relevant experience, and training.
• Performance-Based Growth: Potential annual compensation increases based on performance.
• Comprehensive Healthcare Coverage: Medical, dental, vision, life insurance, and short- and long-term disability benefits.
• Paid Time Off: Paid time off programs to support work-life balance.
• Retirement and Financial Wellness: Defined-contribution retirement plans with employer matching and additional financial wellness programs.
• Family Support: Adoption assistance and paid parental leave.
• Flexible Spending Accounts: Options for eligible healthcare and dependent-care expenses.
• Career Development: Educational assistance and programs designed to support professional learning and career advancement.
• Additional Compensation: Premium pay, including shift or on-call pay, where applicable to the position.
• Remote Work: A full-time remote opportunity, with eligibility limited to approved U.S. states.
• Work Schedule: Full-time position with a standard schedule of 40 hours per week.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.