Digital Helpdesk Agent - Building Automation (Day Shift)

Fidelity Building Services Group

Smart Building Technologies, A Fidelity Company, is hiring Customer Service Representatives for our Digital Monitoring Center in Owings Mills, MD. The role focuses on first-line support for building automation systems, answering inquiries via phone, email or text, and ensuring smooth customer experiences. You’ll troubleshoot basic issues, document interactions in the CRM, and participate in ongoing training to stay ahead of new technologies and script updates. #J-18808-Ljbffr Fidelity Building Services Group

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Vacancy posted 5 days ago

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