Cashier

Patient Checkout Associate Status: Non-Exempt Job Summary Checkout/Receptionist duties include, but not limited to, checking patients out and collecting money, answering and transferring calls, scheduling appointments, scanning and printing medical records, backup for check‑in, etc. Candidate must be reliable, dependable, able to multi‑task, possess excellent telephone and computer skills, and provide exceptional customer service. Essential Job Responsibilities Assisting front desk receptionists in answering patient calls using a multi‑line phone system with professional phone etiquette. Schedule, reschedule, and coordinate patient appointments as needed using our electronic health system. Collect all co‑pays, deductibles, self‑pay fees and patient balances. Review all balances and assist patients in setting up a payment plan when needed. Accurately document collections notes in patient charts. Record deposits and cash payments in an accurate and timely manner. Assist referral and billing specialists with referral information and patient demographic data. Review OB benefits with patients so they understand their responsibility in payment portions. Maintain strict confidentiality; adhere to all HIPAA guidelines/regulations. Assist with check‑in when needed (answering/transferring phones, checking in patients, collecting insurance information, patient forms, co‑pays, records, and scanning). Candidate must be reliable, dependable, able to multi‑task, possess excellent telephone and computer skills and provide exceptional customer service. Communicate with and assist physicians, patients, and coworkers in a professional and courteous manner. Perform clinical and non‑clinical duties assigned by Supervisor. Report to work on a regular and consistent basis. The job holder must demonstrate current competencies applicable to the position. Experience Minimum of 3 years' medical experience, preferably in a hospital or office practice setting. Knowledge Knowledge and demonstrated proficiency in performing clinical and/or administrative skills. Knowledge of policies and procedures related to money management and patient confidentiality. Skills Skill in appropriate assessment and assistance techniques. Skill in appropriate use of universal precautions, safe workplace, and confidentiality methods. Skill in health information management by appropriately charting patient data. Skill in use of computer. Abilities Ability to perform independently within department's policies and procedures. Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families. Ability to communicate clearly. Ability to work effectively as a team member with physicians and other staff. Ability to respond to changing demands in a flexible manner. HIPAA This position should have full access to information in a patient's medical record to provide quality patient care. Patient information is to be held strictly confidential. Patient information will not be used or disclosed for any purpose other than the performance of job responsibilities and duties. Working Conditions Job Type: Full‑time Pay: Commensurate with Experience Expected hours: 40 per week Work Location: In person Savannah, GA 31405: Relocate before starting work (Required) Patient interaction in clinical setting Benefits Waiting period may apply. Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance 401(k) / Profit Sharing #J-18808-Ljbffr