Collections Specialist

Collections Specialist (Temp-to-Hire | Hybrid -- Ballantyne area in Charlotte, NC) LHH is seeking a proactive Collections Specialist to support the Accounts Receivable team with timely collection of outstanding balances and resolution of customer payment issues. This is a temp-to-hire opportunity with a hybrid schedule after training, reporting to an office location in Ballantyne. The ideal candidate is professional, detail-oriented, and experienced in AR collections within a fast-paced corporate environment. Key Responsibilities Manage a portfolio of customer accounts and follow up on past‑due balances Contact customers via phone and email to secure payment and resolve delinquent accounts Review aging reports and prioritize collection activities Research and resolve billing discrepancies, short pays, and disputes Document collection efforts, customer conversations, and payment commitments accurately Partner with billing, AR, and internal teams to resolve invoice and payment issues Prepare basic reports and updates on collection status for management Support month‑end AR close activities as needed Qualifications 1–3+ years of collections or accounts receivable experience Experience working in an ERP or accounting system preferred Strong communication and negotiation skills with a customer‑service mindset Ability to manage multiple accounts and deadlines independently Intermediate proficiency with Microsoft Excel (pivot tables and VLOOKUPs) Local to the Ballantyne/Charlotte area for hybrid schedule Compensation and Work Schedule $26/hour – $28/hour Hybrid schedule (on‑site and remote) after initial training period; 3 days onsite, 2 days work from home Why This Role Opportunity to convert to a long‑term, permanent position Hybrid flexibility with a Ballantyne office location Collaborative accounting and finance team environment #J-18808-Ljbffr