Investigator

Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs One LSC Student Focused Own It Foster Belonging Cultivate Community Choose Learning Job Description Purpose and Scope The PT Investigator, Ethics and Compliance Services is responsible for assisting with the ongoing implementation, and maintenance of operations within the department and the business processes for handling reported incidents submitted to the Office of Governance, Accountability, and Compliance. The position works in compliance with all applicable laws, Board Policies, and the Chancellor's Procedures to process reported incidents from receipt to resolution. This includes but is not limited to the analysis of comprehensive laws, policies, and procedures, referrals to responsible authorities, implementation of investigation plans, and report writing. The position participates in strategic planning and assists the Office of Governance, Accountability, and Compliance's day-to-day operations and related activities to mitigate unethical and improper conduct. Essential Job Functions Reviews or enters submissions to LSC's Incident Reporting System, completes intake processes, analyzes claims, develops investigation plans, conducts full-scale investigations, and completes closure processes on reported incidents. Adheres to institutional and departmental policies and procedures related to compliance management and incident management. Adheres to internal controls and reporting structures and exhibits organizational sensitivity as it applies to reported incidents and the analysis thereof. Assist with preparing investigation plans and interview questions based upon intake and initial evaluation, identify issues, potential witnesses, and types of records or documentation to request/review. Provide regular updates to the Supervisor and Title IX Coordinator regarding the management of work; development of issues; investigation plans, as needed; and when additional support or assistance may be warranted. Identify issues within complex, high-risk compliance issues and consult with the Supervisor. Ensures assigned matters are appropriately and promptly completed. Supports the College's compliance with legal requirements, the equitable treatment of students and employees, and strict confidentiality. Maintains confidential and organized files, documentation, notes, and all allegations submitted to the department for review. Under direct supervision, reviews, analyzes, and provides recommendations and changes for improvements to incident management, investigations, report writing, and related policies and procedures to maintain efficiency, productivity, and quality work product. Works collaboratively and equitably with colleagues and within the College community to achieve departmental KPIs and goals. Proactively updates the Supervisor and maintains individual status reports. Assists with developing, revising, and editing relevant business processes and related documents. Stays abreast of changes in the interpretation of related laws, regulations, and policies. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations. Assists with departmental data collection and institutional reporting requirements, as needed, in compliance with federal and state laws and College policies and procedures. Responsible for other reasonably related duties as assigned. Knowledge, Skills, and Abilities Ability to effectively plan and manage multiple projects. Ability to handle highly sensitive information with absolute confidentiality and professionalism. Knowledge of higher education law and/or compliance-related fields. Excellent verbal and written communication, including investigative outcomes and presentations. High-level detail regarding written communication, editing, and prioritization. Analytical skills in reviewing data with the ability to determine trends and solutions related to applicable law and policy. Proficiency with Microsoft Office products. Assertive regarding compliance investigations. Strong decision-making and situational judgment skills. Physical Abilities The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, such as papers, books, or small parts, or driving an automobile. No special physical demands are required to perform the work. Work Schedule and Conditions Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, phone, and other general office equipment. Interface with internal and external contacts as needed to carry out the functions of the position. Work is performed in a climate-controlled office with minimal exposure to safety hazards. Required Qualifications Bachelor's degree in a related field or higher, and at least 4 years of related work experience; or an equivalent combination of related education and experience. Preferred Qualifications Experience in investigations, higher education, compliance, human resources, or legal departments. Salary Hourly Pay Rate is $34.25 Benefits Marketing Statement By joining our top‑notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax‑deferred retirement plan and more. EEO Statement Lone Star College is an EEO Employer. All positions are subject to a criminal background check. #J-18808-Ljbffr