Assistant Manager

**Job Description:****Job Title:** Fast & Fresh Assistant Department Manager**Department:** Fast & Fresh**FLSA**: Non-Exempt**General Function**Assists the Fast & Fresh Manager in setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the best quality product at a competitive retail price to the customers.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations**Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Fast & Fresh Department ManagerPositions that Report to you: Fast and Fresh Employees**Primary Duties and Responsibilities*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customer by: (examples include) + Escorting them to the products they’re looking for. + Securing products that are out of reach. + Loading or unloading heavy items. + Making note of and passing along customer suggestions or requests. + Performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly and provides friendly, helpful service to customers who call.* Acts on issues when the C-Store Manager is absent.* Fills displays and works in the sales area.* Performs departmental duties as needed.* Counts the cash drawers and maintains cash accountability records.* Performs other job related duties and special projects as required.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities*** Assists the Fast & Fresh Department Manager with additional work as needed.* Assists with the monthly inventory process.* Attends meetings as required.* Performs other job related duties and special projects as required.**Supervisory Responsibilities*** Instructs, assigns, reviews, and plans the work of others.* Maintains standards, coordinates activities.**Knowledge, Skills, Abilities and Worker Characteristics*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do arithmetic calculations involving fractions, decimals, and percentages.* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.**Education and Experience**High School or over one year of related work experience.**Physical Requirements*** Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**This position is frequently exposed to temperature extremes and dampness. There are possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.**Equipment Used to Perform Job**Telephone, fax, copier, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, frozen juice machine, coffee maker, cash register, Veriphone software, RPM, gas pumps.**Financial Responsibility**Responsible for company assets, including equipment and merchandise.**Contacts**Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.* #J-18808-Ljbffr Hy-Vee