Customer Service Representative
$24.5 per hourCRG - Triad
Customer Service Representative
Location: Santa Clara, CA 95050
Pay: $24.50/hour
Schedule: Monday-Friday, 3:00 PM-11:30 PM
Training: Day-shift training for at least 1 week Job Responsibilities
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SeniorityLevel: Associates
Location: Santa Clara, CA 95050
Pay: $24.50/hour
Schedule: Monday-Friday, 3:00 PM-11:30 PM
Training: Day-shift training for at least 1 week Job Responsibilities
- Assist customers and business partners by phone and email
- Handle customer complaints professionally and calmly
- Identify and resolve customer issues and concerns
- Monitor delivery routes and track progress
- Scan haul-away pods and verify required stamps
- Process delivery order changes and cancellations
- Experience using Microsoft Office, including Word, Excel, PowerPoint, and MS Project
- High school diploma or equivalent preferred
- At least 1 year of related experience, preferably in a call center or customer service environment
- Strong customer service and problem-solving skills
- Excellent multitasking and organizational abilities
- Ability to work well under pressure and provide effective solutions
#LI-WP1
#LI-Onsit
SeniorityLevel: Associates
Vacancy posted 2 days ago
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