Reporting Analyst

Job Description

Job Description

SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs,
transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted
Case Management and Supports Planning work models as well as a concierge level geriatric care
management and care partner model.

Position Summary: The Reporting Analyst is a vital role responsible for synthesizing complex data into
actionable insights that drive strategic decision-making. This individual will be adept at transforming raw
data into informative and actionable reports, ensuring accuracy and consistency in data interpretation,
and presenting findings to stakeholders in a clear and compelling manner.

SCI Team Member Expectations: All SCI team members are expected to: Ensure services provided follow
the organization’s mission statement, core operating values and policies and procedures; follow HIPAA,
confidentiality and security procedures and principles; collaborate with peers, leadership, and support
areas of the organization; actively participate in and contribute to leadership and other staff meetings
and trainings; maintains compliance with federal, state, and local employment laws and regulations;
follow self-direction and person-centered planning procedures and philosophy; and to foster a culture
that values diversity.

Essential Duties:

• Develop and maintain comprehensive reports and dashboards to track key performance
  indicators and other important metrics.
• Collaborate with cross-functional teams to gather requirements and deliver customized
  reporting solutions.
• Conduct thorough data analysis to identify trends, anomalies, and areas of improvement.
• Ensure the integrity and accuracy of all reported data through meticulous validation processes.
• Present analytical findings to non-technical audiences, translating data into understandable and
  actionable business insights.

Education Required:

• Bachelor’s degree in Computer Science, Data Science, Statistics or a related field.
• Years of experience and/or relevant certifications in Analytics, Data Science, Business
  Intelligence, or other related areas may be substituted in lieu of a degree.

Experience Required:

• Technical proficiency With Excel, SQL, Python, and BI tools like Tableau or Power BI for
  developing complex reports and dashboards.
• Knowledge of data warehousing and ETL processes to support robust data solutions that power
  business decisions.
• 1-3 years of prior experience, demonstrating a track record of managing large datasets and
  delivering actionable business intelligence reporting.

SCI Value Related Competencies:

• People Come First (Customer Focus): Thinks and acts with people we support in mind when
  making decisions. Dedicated to meeting the expectations and requirements of internal and
  external shareholders, uses information and feedback to improve services.
• Building Relationships and Connections: Interpersonal savvy. Relates to all kinds of people.
  Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations
  comfortably. Establishes and maintains meaningful connections within the community and the
  organization (internal and external stakeholders)
• Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a
  cooperative team player. Provides coaching and mentoring to team members. Consistent
  communicator provides team members with the tools they need to perform their jobs in a
  timely manner. Explores all available options to make the best decision for internal and external
  holders
• Diversity: Values, appreciates and honors the ways in which cultural differences can create
  value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for
  services and the goal of independence for the people we serve. Raises awareness in
  communities to appreciate the similarities and unique gifts of each person. Interacts with all
  kinds of team members equitably, deals effectively with all races, nationalities, cultures,
  disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.
• Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to
  succeed.

Job-Specific Competencies:

• Business Insight: Applying knowledge of business and the marketplace to advance the
  organization's goals
• Collaborates: Building partnerships and working collaboratively with others to meet shared
  objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a
  clear understanding of the unique needs of different audiences
• Cultivates Innovation: Creating new and better ways for the organization to be successful
• Customer Focus: Building strong customer relationships and delivering customer-centric
  solutions
• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward
  is not clear
• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory
  information to effectively solve problems
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough
  strategies
• Tech Savvy: Anticipating and adopting innovations in business - building digital and technology
  applications

Physical Demands: Generally, presents standard office environment. Must be able to remain in a
stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other
office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone
device. Constantly positions self to comfortably maintain computer equipment. May occasionally be
required to move about in an office setting or position office equipment weighing between 10-25
pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The
person in this position frequently communicates with other people. Must be able to exchange accurate
information in these situations.

IT Roles must be able to position self to maintain computers and equipment, including under desks and
in server room(s). Frequently moves equipment weighing up to 50 pounds.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential
functions of this job. This job description is subject to change at any time.

*SCI does not sponsor for immigration, including for H1B, TN, and other non-immigrant visas, for this role.