National Accounts Specialist, Apartments.com

Overview National Accounts Specialist, Apartments.com CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Apartments.com is the nation’s #1 rental marketplace for owners, property managers and consumers. Apartments.com helps property managers and owners market listings with digital advertising, social and reputation management, and market analytics tools. This role supports the Sales Managers and their relationships with the largest and most important customers in the multifamily marketing space, delivering excellent customer service while developing industry expertise in Apartments.com marketing solutions. Responsibilities Collaborate with the aligned sales and sales operations teams on specific account strategies and activities. Manage and share sales data through daily, weekly, and monthly reports. Provide analytical insight on customer data and trends. Create and develop relationships with key customers to enhance retention. Establish and maintain collaborative relationships with key stakeholders including business and functional partners and the leadership team. Constantly seek, share, and implement best practices in the sales support function. BASIC QUALIFICATIONS Two or more years of customer service or account management in a business-to-business environment, preferably in digital marketing or advertising sales; or equivalent experience in the multifamily industry. A strong understanding of Microsoft Excel. Ability to analyze data, create reporting, and make strategic recommendations based on market data, trends, and performance metrics. Self-starter who can work within a team environment and independently, while being highly organized with a strong attention to detail. A track record of commitment to prior employers. Bachelor’s degree required from an accredited, not-for-profit, in-person college or university. PREFERRED QUALIFICATIONS AND SKILLS Possess a thorough understanding of commercial real estate (multifamily), including the marketing objectives of property owners with vacant space (apartments). Strong analytical and strategic planning abilities. Superior customer service and account management skills. Effective internal relationship-building skills (superiors, peers, teams, company-wide) and externally (sales channels, customers). Ability to be flexible and adapt to changing situations at a high-growth company. What’s in it for you? When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. Benefits Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Virtual and in-person mental health counseling services for individuals and family Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent) Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks #Apartments.com#LI-HS1 We welcome all qualified candidates who are eligible to work full-time in the United States to apply. However, CoStar is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. #J-18808-Ljbffr Visual Lease