Sales Administrator (Commercial HVAC & Roofing)

Commercial Sales Administrator

Commercial HVAC & Roofing | Gastonia, NC

GREAT PEOPLE. GREAT WORK. BUILT TOGETHER.

Are you organized, detail-oriented, and someone who enjoys keeping things running smoothly? Do you thrive in a fast-paced environment where teamwork, communication, and customer service make a difference?

If you are a self-motivated professional with a strong work ethic and enjoy supporting a successful team, we want to meet you!

GSM Services is a fourth-generation, family-owned company proudly serving the Greater Charlotte area for nearly 100 years. In 2027, we will celebrate an incredible milestone100 years in business!

We specialize in commercial roofing and HVAC services within a 50-mile radius of Charlotte, NC. Our reputation has been built on quality workmanship, dependable service, long-standing customer relationships, and a commitment to doing things right.

At GSM, we believe our people are our greatest asset. We offer a friendly, team-oriented workplace where coworkers are supported, encouraged to grow, and recognized for the value they bring to our organization.

The Opportunity: Make an Impact Behind the Scenes!

We are looking for a Commercial Sales Support Coordinator to provide administrative and organizational support to our Commercial HVAC and Roofing Sales Departments.

This is an important role for someone who enjoys organization, coordination, and working with multiple departments. You will help keep sales operations organized, ensure important documentation is completed accurately, and support our teams in delivering an outstanding customer experience.

What You'll Be Doing

• Maintain accurate and up-to-date customer information in company systems.
• Request, collect, and provide important customer documentation, including W-9 forms and Certificates of Insurance (COIs).
• Prepare and submit prequalification packages for General Contractors (GCs).
• Coordinate, organize, and submit required project closeout documentation.
• Create, maintain, and update sales binders, including replacing outdated materials.
• Participate in progress note meetings and assist with tracking and communicating project updates.
• Purchase and process project warranties.
• Prepare and issue purchase orders.
• Gather and maintain customer and project information to ensure company records are accurate.
• Coordinate communication between departments to keep information flowing efficiently and projects moving forward.

What Makes You a Great Fit?

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• General computer skills and the ability to learn new software and systems.
• Ability to multitask, prioritize, and manage deadlines in a fast-paced environment.
• Strong interpersonal skills and a customer-focused mindset.
• Positive attitude, dependability, and a willingness to jump in and help wherever needed.

What's in It for You?

• Paid Time Off (PTO)
• Paid Holidays
• Health Insurance
• Dental & Vision Insurance
• 401(k) Retirement Plan
• Profit Sharing Program
• Company-Paid Life Insurance
• Short-Term Disability Coverage
• Company Vehicle (when applicable to the position)
• Company-Provided Branded Uniforms
• Company-Paid Training & Professional Development
• Tuition Reimbursement
• Apprenticeship Opportunities
• Recruitment Incentive Bonus Program
• Gym Membership Program
• Health & Wellness Program
• A Supportive, People-First Workplace Culture

Become Part of Something Great!

At GSM Services, we don't just offer jobswe offer opportunities to build a career with a company that has stood the test of time.

If you are ready to bring your organizational skills, positive attitude, and attention to detail to a company that appreciates great people and great work, we would love to hear from you!

GSM SERVICES GREAT PEOPLE. GREAT WORK. BUILT TOGETHER.