IT Systems Administrator

EdgeCore is seeking an experienced IT Systems Administrator to join our growing Technology Services team. This individual will help support, maintain, and enhance the enterprise systems, identity platforms, collaboration technologies, automation workflows, and business applications that enable EdgeCore employees and operations teams to work effectively across corporate offices and data center campuses.

The ideal candidate is a hands-on technical professional with experience supporting enterprise infrastructure, cloud productivity and collaboration services, identity and access management, automation tools, and business-critical technology systems. This role will work closely with IT Operations, Cybersecurity, Facilities, Construction, and business stakeholders to deliver reliable, secure, and scalable technology services.

This role will serve as a key contributor to EdgeCore's identity modernization, access governance, automation, and digital workplace initiatives. The position requires someone who enjoys solving complex technical problems, automating repetitive processes, documenting systems, and executing with a strong operational mindset in a high-growth environment.

Key Responsibilities

• Systems Administration/Core Systems and Infrastructure
• Administer enterprise productivity services, server operating systems, directory services, centralized configuration policies, DNS, DHCP, virtualization, storage, and backup platforms.
• Monitor system health, availability, and performance using enterprise monitoring and observability tools, and resolve complex infrastructure and application issues.
• Manage system lifecycle activities, including upgrades, patching, vulnerability remediation, disaster recovery testing, and platform modernization.
• Administer workforce identity and access management platforms, authentication services, and context-based access policies.
• Configure SAML, SCIM, Single Sign-On, provisioning workflows, and identity lifecycle processes for onboarding, role changes, and offboarding.
• Support access reviews, certification campaigns, least-privilege access, and governance through identity governance and administration tools.
• Manage enterprise SaaS applications and integrations, partnering with business stakeholders to implement solutions and improve adoption and processes.
• Partner with Cybersecurity to maintain secure configurations, enforce standards, support audits and compliance, and reduce organizational risk.
• Develop integrations and automation using scripting, workflow automation, AI-enabled tools, APIs, configuration management, and related toolsets.
• Identify opportunities to standardize processes, improve workflows, and increase operational maturity.
• Maintain system, application, integration, asset, configuration, knowledge, and operational documentation.
• Follow change management requirements and participate in the Technology Services on-call rotation and after-hours support.

Your Experience and Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent experience.
• 5–8 years of experience supporting enterprise systems, infrastructure, identity platforms, and business technology platforms.
• Experience administering enterprise cloud productivity environments, including email, messaging, collaboration, document management, file sharing, and cloud identity services.
• Experience administering workforce identity and access management solutions, including authentication, access policies, and user lifecycle management.
• Experience supporting virtual infrastructure, server operating systems, directory services, DNS, DHCP, and centralized configuration policies.
• Experience implementing automation using scripting, workflow automation tools, APIs, or similar technologies.
• Experience supporting SaaS applications, enterprise integrations, and provisioning workflows.
• Experience participating in security, compliance, audit, or access governance initiatives.
• Data center industry experience preferred.

Technical Skills

• Enterprise cloud productivity, email, messaging, collaboration, document management, file sharing, and low-code application platforms
• Cloud and on-premises directory services, server operating systems, centralized configuration policies, DNS, and DHCP
• Workforce identity, single sign-on, SAML, SCIM, multifactor authentication, passwordless authentication, and context-based access controls
• Identity governance and administration, access reviews, certification campaigns, and least-privilege access models
• Scripting, workflow automation, AI-enabled tools, APIs, and enterprise integrations
• Server virtualization, compute infrastructure, storage platforms, backup, and recovery
• Infrastructure monitoring, dashboards, alerts, log management, synthetic monitoring, integrations, service health views, and operational observability
• SaaS platform administration, enterprise integrations, IT Service Management, security controls, and compliance frameworks

Skills & Professional Attributes

• Demonstrates humility and a willingness to jump in wherever needed to help the team succeed.
• Treats employees, vendors, and business partners with professionalism and respect.
• Maintains a service-oriented mindset while balancing operational excellence, security, and business needs.
• Communicates clearly and effectively with both technical and non-technical audiences.
• Brings strong organizational skills, attention to detail, and a commitment to documentation.
• Manages multiple priorities effectively in a fast-paced, high-growth environment.
• Takes ownership of problems and follows issues through resolution.
• Continuously seeks opportunities to improve systems, processes, automation, and user experience.
• Works well across IT Operations, Cybersecurity, Facilities, Construction, and business teams.

What We Offer

• Full-time salaried, exempt role, including a performance-based annual bonus and equity compensation.
• Located onsite at our Mesa, AZ data center.
• In-office expectations: This role requires in-office presence four days per week.
• Base salary pay range is $110,000-$135,000 , depending on experience.
• Medical, dental, and vision insurance: Includes a $0-premium medical plan option (employee-only enrollment level).
• Flexible Spending Accounts & Health Spending Account: Health & Dependent Care FSA, Limited-Purpose FSA, and an HSA with a company contribution.
• Paid time off: 120 hours of annual paid time off, 11 paid holidays, 56 hours of sick time, and 8 hours of volunteer time annually.
• Retirement savings: 401(k) retirement savings plan with a company contribution
• Life and disability insurance: Company-paid life and disability insurance
• Parental leave: Paid parental leave for eligible new parents, available after meeting service requirements.
• Employee assistance program (EAP): Confidential support services for employees and their families, including counseling, financial guidance, and legal resources.
• Educational assistance: Company-sponsored educational reimbursement for approved courses and certifications.
• Employee support & discounts: Access to company-sponsored discount programs and employee well-being resources.