Shop Manager

LEAD THE WAY AS SHOP MANAGER AT ASHER + RYE Join Asher + Rye in downtown Savannah as our Shop Manager — lead a dynamic team and deliver memorable retail and café experiences for a thoughtfully curated lifestyle brand. WHO WE ARE Asher + Rye is a lifestyle brand bringing curated products that never sacrifice function for design and always have one goal in mind: to make you love how you live. Established in 2015, we’ve grown into a multifaceted lifestyle destination that includes a thoughtfully curated retail shop, coffee bar, community events, and interior design services through our sister company, Asher + Rye Studio. Rooted in design, we create beautiful, functional spaces and experiences that inspire everyday living. OUR CULTURE & WHY WORK WITH US We’re more than a shop — we’re a community rooted in creativity, quality, and connection. Located in Savannah’s Downtown Design District, our design-focused environment supports professional growth and leadership as we expand. We align team members’ strengths with their roles, empowering people to become experts in their craft while encouraging collaboration, flexibility, and a family-minded culture. We value excellence and accountability without being corporate, and offer perks like generous employee discounts and meaningful opportunities to shape the customer experience of a beloved local lifestyle brand. If you want a place where your ideas and contributions matter, you’ve found it. WHAT WE’RE LOOKING FOR: SKILLS & QUALIFICATIONS We’re seeking a candidate who blends merchant instincts, styling talent, hospitality leadership, and sales acumen—someone energized by both creative and operational work and excited to help shape Asher + Rye’s growth. At least 3 years of experience in a retail management or similar leadership role. Strong organizational and multitasking skills. - A keen eye for design and merchandising. Excellent communication and interpersonal skills. A proactive, problem-solving mindset. Passion for delivering exceptional customer experiences. POSITION SUMMARY As our Shop Manager, you’ll be the driving force behind the day-to-day operations of Asher + Rye and will report to ownership. The Shop Manager leads daily operations, team development, visual merchandising, and sales growth across the shop and coffee bar. This role suits someone passionate about design, hospitality, and retail leadership who can balance creative direction with operational rigor. KEY RESPONSIBILITIES Leadership & Operations Oversee daily operations of retail shop and coffee bar; ensure opening/closing procedures and operational consistency. Lead, coach, schedule, and develop staff; serve as primary liaison between team and ownership. Manage POS, cash handling, inventory monitoring, and reordering coordination. Maintain store cleanliness, organization, and safety; handle light facilities coordination. Customer Experience & Hospitality Deliver exceptional customer service and hospitality; assist with product selection, styling, and design-related inquiries. Build customer relationships to drive repeat business and positive word-of-mouth. Ensure café service standards and guest experience. Visual Merchandising & Styling Maintain a highly styled, on-brand retail environment; execute seasonal floor sets and refresh displays. Collaborate on merchandising strategy, product placement, and storytelling to maximize engagement and sales. Sales Growth & Business Development Champion sales performance and set/track team sales goals. Analyze sales trends and recommend initiatives (promotions, product launches, events). Support in-store events and community partnerships to increase traffic and brand awareness. Marketing & Brand Support Partner with marketing and leadership on campaigns, content opportunities, and community outreach. Support visual content creation through merchandising and styling. MEASURABLE KPIs Same-store sales growth, conversion rate, and average transaction value Labor cost as % of sales, inventory accuracy/shrinkage Customer satisfaction scores and event revenue REQUIRED QUALIFICATIONS Minimum of 3+ years retail, hospitality, or boutique management experience. Proven leadership and team development skills. Strong visual merchandising and styling ability; passion for design and lifestyle brands. Demonstrated sales-driven performance and accountability. Proficiency with Shopify POS or similar systems; comfortable with basic reporting (Excel/Sheets). Ability to work weekends, holidays, and special events; must live in the Savannah area with reliable transportation. Ability to lift and move merchandise up to 50 lbs. using proper equipment. PREFERRED Experience managing a combined retail + café environment. Prior P&L or budget responsibility. Event programming or community partnership experience. COMPENSATION & BENEFITS Job Type: Full-Time. Salary Range: $50,000-$65,000, commensurate with experience. Benefits: Health insurance, dental insurance, paid time off, employee discount, and performance bonus opportunities. SCHEDULE 9-hour shifts; day and occasional evening shifts for special events. At least one weekend day required; holiday availability as needed. 30/60/90 DAY PRIORITIES 30 days: Operational audit, team assessments, immediate process improvements. 60 days: Implement merchandising plan, staffing adjustments, begin sales initiatives. 90 days: Demonstrate measurable sales improvement, run first event, solidify routines and reporting. #J-18808-Ljbffr