Product Coordinator

Product Coordinator

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.

Job Description

Position: Product Coordinator

Location: Hickory, North Carolina, USA

Duration: 4 Months

Non-Exempt

Hours of work/work schedule/flex-time: 40 hours – Must be flexible and willing to work any 8 hour schedule between the hours of 8:00 AM and 7:00 PM. Scope of Position: Day to Day Responsibilities:

• Responsible for processing cable assembly workflows between customer care, manufacturing, and DMO.
• Ability to communicate product discrepancy specification information to both internal and external customers.
• Understand and execute contractual agreements.
• Coordinate customer requirements with Sales, Marketing, Engineering Services, and Operations to meet customer requirements.
• Professional phone skills and written communication skills to include excellent use of grammar and sentence structure.
• Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.
• Participation in training, testing, and project related activities as identified.
• Represent organization's Cable Systems to the customer in a highly effective, professional manner.

Education and Experience: Required: High School degree Preferred: 2-year Associate Business Degree or Bachelor Degree. Preferred: Customer Service experience or Sales experience. Will be required to remain in Customer Care for a minimum of two years.

All your information will be kept confidential according to EEO guidelines.