Greeter

Southern Social, Germantown, TN is seeking friendly and enthusiastic greeters. Southern Social offers multiple dining selections for a guest to enjoy in a single dining experience with the finest service featuring a knowledgeable wait staff from which guests can gain valuable insight to enhance their dining experience. Candidates must possess an acute eye for detail, excellent customer service, sound judgment and possess the ability to deescalate situations while making our guests feel welcomed.

Essential Functions:

• Greets all guests with enthusiasm and makes them feel welcome.
• Ascertains their dining needs.
• Seat guests and manage the seating chart using Open Table.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding, silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

Qualifications:

• Proficient in verbal Communication
• Excellent customer Service
• Conflict Resolution
• Collaboration
• Thoroughness
• Professionalism