Housekeeper

The Housekeeper plays a vital role in creating a clean, safe, and welcoming environment for residents across Independent Living, Assisted Living, and Memory Care. This position ensures that resident rooms and common areas are maintained to the highest standards of cleanliness while supporting comfort, dignity, and a true sense of home. At Peaceful Pines Senior Living, Living Life Together means understanding that housekeeping is more than cleaning-it is helping residents feel respected, secure, and proud of where they live. Through attention to detail, kindness, and thoughtful interactions, the Housekeeper contributes to an environment where residents feel valued and at ease. The Housekeeper is an important part of the resident experience, helping transform spaces into places of comfort, familiarity, and belonging. ESSENTIAL DUTIES AND RESPONSIBILITIES: Environment and Whole-Person Living: - Maintain a safe, sanitary, comfortable, and homelike environment for residents, staff, and visitors. - Inspect, monitor, clean, and maintain resident apartments, common areas, restrooms, showers, spa rooms, outdoor spaces, and employee service areas. - Ensure community spaces reflect a warm, welcoming, and home-like atmosphere. - Respect residents' personal spaces, preferences, and belongings while performing housekeeping duties. - Support residents' quality of life by creating environments that promote comfort, pride, and well-being. Resident Experience and Family Support: - Greet residents, families, and visitors in a friendly, respectful, and professional manner. - Develop positive relationships with residents through daily interactions and presence throughout the community. - Support residents during transitions with patience, empathy, and professionalism. - Recognize opportunities to provide comfort and exceptional service through small acts of kindness and hospitality. Housekeeping Operations: - Complete housekeeping duties in a timely and efficient manner as assigned by the supervisor. - Pick up, remove, and properly dispose of trash and waste materials. - Maintain flooring through sweeping, mopping, vacuuming, and other floor care procedures. - Clean and maintain furniture, fixtures, appliances, and equipment. - Maintain lighting fixtures and other environmental elements as assigned. - Assist with cleaning and preparation of resident apartments. - Remove personal belongings and trash from vacated apartments according to policy. - Inspect vacated apartments and report findings to Housekeeping and Maintenance leadership. - Support community readiness for resident move-ins and transitions. Safety, Compliance and Infection Prevention: - Follow all infection prevention and control standards while performing housekeeping duties. - Demonstrate proper handling and disposal of biohazardous materials and waste. - Utilize housekeeping equipment safely and effectively according to training and established procedures. - Immediately report environmental concerns or situations that could pose a risk to resident, visitor, or team member safety. - Adhere to all company policies and applicable state and federal regulations. - Maintain a clean, organized, and hazard-free environment throughout the community. Team Collaboration and Culture Building: - Promote and support a positive work environment focused on teamwork, respect, and collaboration. - Partner with nursing, maintenance, culinary, life enrichment, and leadership teams to support the overall resident experience. - Maintain confidentiality of all resident, family, and staff information. - Communicate maintenance needs, safety concerns, and environmental observations promptly. - Participate in team meetings, training, and ongoing professional development opportunities. - Contribute to a culture where service excellence, compassion, and accountability are shared re ponsibilities. GENERAL REQUIREMENTS: Previous experience in housekeeping, environmental se