Physician Liaison

Do you love to help people? Do you want to be a part of something bigger than yourself? Do you wish your voice was heard at work?


If you answered yes to these questions, consider a career at Miller Vein.

Physician Liaison - Grand Rapids/Holland, MI

Miller Vein is seeking a highly motivated, relationship-driven Physician Liaison to join our growing team in the Grand Rapids/Holland market. This individual will play a critical role in driving patient growth by developing and maintaining strategic relationships with physicians, healthcare providers, medical practices, and community organizations throughout West Michigan.

The ideal candidate is energetic, self-motivated, organized, and comfortable working independently in a fast-paced healthcare sales environment. This position requires a strong ability to build trust, communicate effectively, identify growth opportunities, and consistently execute territory development initiatives.

As a Physician Liaison, you will serve as the face of Miller Vein within the medical community and will directly contribute to referral growth, provider engagement, and market expansion.

Key Responsibilities

• Develop, maintain, and strengthen referral relationships with physicians, advanced practice providers, medical groups, hospital systems, and healthcare administrators throughout the assigned territory.
• Execute a minimum number of weekly in-person provider visits, referral touchpoints, and networking activities to drive consistent market growth.
• Identify and target new referral opportunities within primary care, cardiology, orthopedics, podiatry, wound care, vascular, pain management, and other strategic specialties.
• Organize and conduct lunch-and-learns, educational presentations, office in-services, community events, and provider meetings to educate referral sources on Miller Vein services and treatment offerings.
• Collaborate with operations, marketing, providers, and leadership teams to develop territory growth strategies and improve referral conversion performance.
• Monitor referral trends, provider activity, patient volumes, and market analytics to identify opportunities for expansion and increased market penetration.
• Maintain detailed records of provider interactions, referral activity, pipeline development, and follow-up within CRM systems and reporting tools.
• Ensure timely follow-up on referrals and maintain excellent communication between referring offices, patients, and internal teams to support a seamless patient experience.
• Represent Miller Vein at medical conferences, networking events, health fairs, chamber events, and professional association meetings.
• Assist in developing strategic partnerships and community outreach initiatives that increase brand visibility and patient access within the region.
• Maintain strong knowledge of venous disease treatments, procedures, insurance considerations, and industry trends to effectively communicate value to providers and patients.

Performance Metrics & Success Indicators

Success in this role may be measured through:

• Referral growth and provider engagement
• New referring provider acquisition
• Territory expansion and market penetration
• Referral conversion rates and patient scheduling outcomes
• Community event participation and relationship development
• CRM activity tracking and reporting consistency

Qualifications

• Bachelor's degree in business, marketing, healthcare administration, communications, or related field preferred.
• Experience in healthcare sales, physician relations, medical marketing, or business development preferred.
• Proven track record of building and maintaining successful provider relationships and growing referral networks.
• Strong interpersonal, communication, and presentation skills with the ability to engage physicians, administrators, and clinical staff professionally and confidently.
• Highly organized with strong time management and territory planning abilities.
• Ability to work independently while collaborating effectively within a team-oriented environment.
• Experience with CRM systems, referral tracking, and healthcare analytics preferred.
• Knowledge of medical terminology, healthcare operations, and referral workflows strongly preferred.
• Valid driver's license and ability to travel throughout the assigned territory daily.
• Candidates must reside in or near the Grand Rapids/Holland area.

Compensation & Benefits

• Estimated Compensation: $70,000+ annually based on experience
• Competitive bonus/incentive opportunities tied to performance and growth metrics
• Mileage reimbursement
• Health, dental, and vision benefits
• Paid time off and holidays
• Opportunities for professional growth and advancement

Company Background

Miller Vein is a unique healthcare company committed to improving lives one vein at a time. But we are so much more than a vein clinic. We are a movement. A fast paced, high energy movement committed to making the world a little better. Actually, a lot better. We want to serve as a model for how healthcare should work. Our people love it here because we care! We care about our patients. We care about our employees. We care about our community. Why have we won multiple "great-place-to-work" awards? We care!


We get compliments from our patients telling us that we were not just the best medical visit they've had, but the best customer service they've ever experienced. From the greeting at the front desk, to the regularly delivered smiles, our attention to detail gives our patients the best results imaginable. Every teammate at Miller Vein has the autonomy to do the right thing at the right time for service that's unheard of in a medical office.


Our culture is defined by our core values:

• Humble Service - We have a genuine concern for the well-being of others which can't be faked.
• Integrity - We do what is right, no matter what. We don't cut corners ethically.
• Teamwork - We are always willing to help each other. None of us performs as well as all of us.
• Excellence - We never settle. We passionately pursue perfection every day, in every way.
• Can-do Positive-attitude - We are always up for a challenge and are genuinely excited about work.
• Happy to Go the Extra Mile - We love to do more than is expected. No clock-punchers allowed.

We are a group of competitive, ambitious individuals on a mission to become the largest provider of vein care in the country by 2030. How? By creating the best trained, happiest work force imaginable. Why? Because we can help more people! Because we see the joy in our patients and in our employees. We want more!
Miller Vein Perks

• Competitive wages and 100% employer paid health, vision, dental benefits and 401k
• Healthy work-life balance (four day weekends every other weekend for our clinics). No evening, weekend, or holiday work (almost never)
• Three weeks paid vacation
• Paid time off between Christmas and New Year's Day
• Community service opportunities
• $300 toward Continuing Education credits (CE's)
• Positive and upbeat office environments and team members who take care of each other
• Fun company outings
• Miller Vein Perks do not apply to internships

Essential Requirements to Work at Miller Vein

• Be kind, caring, and compassionate. Be yourself
• Smile at every opportunity
• Ask why a lot
• Listen first
• Treat customer like family and way better than they expect
• Start with yes
• Keep learning. Get smarter at your job through training or books
• Offer to help teammates before they ask
• Compliment your peers for excellent work
• Find great people to join our team
• Figure out what doesn't work
• Have fun
• Share your ideas