Assistant Director of Facilities and Operations Residential Life

Assistant Director of Facilities and Operations - Residential Life

About University at Albany:

The University at Albany is a Carnegie-classified Research 1 institution driven by academic excellence pioneering research and scientific discovery and service to community. UAlbanys world-class faculty experts and approximately 17500 students are creating new knowledge in fields such as artificial intelligence semiconductor engineering atmospheric and environmental sciences cybersecurity public health public administration and social welfare while deepening our understanding of our world through scholarship and creative activity in the social sciences and humanities. As one of the most diverse public research institutions in the nation the University is a national leader in public engagement educational equity and social mobility. For over 180 years UAlbany has molded bright curious and engaged students and launched them toward success.

Job Description:

The Department of Residential Lifes mission is to create an inviting inclusive and intellectual residential experience for over 7500 students. As a department within the Division of Student Affairs and Enrollment Residential Life is committed to the success of Thrive UAlbany and empowering Great Danes through collaboration connection and support. Residential Life is a key partner to departments across campus to help assure the success well-being and safety of our students.

The Assistant Director of Facilities & Operations oversees facilities and operational matters for the five residential quads and University Apartments including maintenance emergency response renovations construction capital planning inventory and purchasing. The position serves as a key liaison to Facilities Management ID Card Services and other campus partners. Responsibilities include coordinating residence hall openings and closings recess housing keys building access equipment furniture and supplies inventory. The role manages safety inspections fire drills incident follow-up code compliance damage billing room condition reporting and related processes in PeopleSoft and StarRez. The Assistant Director also coordinates summer conferences manages the residence hall vehicle fleet and supports emergency management and sustainability initiatives. This position communicates with students families guests staff and campus partners while providing training and participating in departmental and university meetings. Regular visits to residential facilities and rotating emergency backup coverage are required throughout the academic year recesses and summer.

Primary Responsibilities:

• Oversee all facilities matters for five Residential Quads and Unviersity Apartments. This includes coordinating response and communication for facilities emergencies that occur during and outside of business hours short and long-term projects liaising with Facilities Management planning and/or attending designated meetings maintaining inventory and coordinate ordering for furniture oversight of professional staff apartments condition and serve as Building Manager for all five residential quads. Oversight of facilities and operations components of the residence halls including management of residential lifes ongoing maintenance planning renovations construction and improvement projects. Attend meetings and provide regular input regarding capital planning liaising with DASNY and long-term facilities master planning. This involves regularly visiting the residence halls apartments and student spaces on an as-needed basis. This also involves strategic use of designated budgets and accounts for purchasing and projects in collaboration with Facilities Management and the Director of Residential Life.
• Coordinate residence hall opening closing early arrivals late departures and recess housing during all breaks. This includes recess applications access list coordination liaison with various departments. Be present for all residence hall openings and closings to ensure proper opening and closing occurs in collaboration with living area staff facilities ID card services and other designated departments. Maintain inventory and replacement for and complete minor manual repairs of approximately 500 Residential Life moving bins.
• Coordinate all keys and ID access for the residence halls and University Apartments. including managing all master keys recess keys coordinating the process of lost or damage key replacement serving as liaison for the Key Shop and ID Card Services complete key billing in PeopleSoft assuring effective use and maintenance of electronic key boxes on living areas.
• Serve as liaison with Offices of Fire and Life Safety Code Administration and Environmental Health and Safety to ensure ongoing safety and compliance in the residence hall and apartments. This includes overseeing fire drill scheduling fire drill and alarm incident report review and follow-up semi-annual visual inspections scheduling NYS Office of Fire Prevention and Control Inspections. Respond to and resolve time-sensitive fire safety and code matters.
• Oversight of damage billing and room condition reports including process development implementation and timely billing and appeal processing in PeopleSoft. For the first year it will also involve creating the new room condition report system in the new housing software StarRez.
• Coordinate summer conferences for five residential quads to provide high customer service and strategically utilize residence hall space in the summer to optimize revenue and facilities projects. This includes providing customer service to prospective and current guests coordinating with conference points of contact and campus partners providing direction to living area staff and coordinate billing and collections of conference fees.
• Manage residence hall vehicle fleet
• Serve on emergency management workgroup campus sustainability committee serve as liaison with Parking Management office Athletics.
• Present at Residential Life staff trainings and in-services. Attend designated department division and university trainings and meetings. Represent Residential Life at enrollment orientation and other campus events.
• Communicate as needed with students families and campus partners on relevant matters to provide customer service and resolve matters.
• Provide on-duty emergency backup coverage for students during the academic year recesses and summer on a rotating basis.
• Other reasonable duties as assigned

Functional and Supervisory Relationships:

• Reports to: Associate Director of Housing Operations
• Supervises the following positions: provides indirect supervision to Senior Residence Hall Directors

Job Requirements:

• Ability to communicate effectively in written and verbal form
• Ability to use Microsoft Excel Forms Teams Outlook and SharePoint
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity equity access inclusion and belonging relative to their role.

Requirements:

Minimum Qualifications:

• Bachelors degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
• 3 years of relevant professional experiencein Residential Life or Facilities Management at the collegiate level.
• Valid Drivers License

Preferred Qualifications:

• 4 to 7 years of experience in Residential Life or Facilities Management at the collegiate level.
• Masters degree in a related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
• Experience with AiM Work Order Management Software.

Working Environment:

• The working environment is a blend of a typical office environment residence halls residential or program spaces and outdoor campus locations.
• Given the nature of Residential Life there is often a need for flexibility and adaptability as responsibilities shift throughout the academic year with peak periods during residence hall openings and closing specialty area key time periods duty key administrative operations and during unexpected emergency response.
• Physically the role may involve occasional standing walking extended sitting and computer use.
• Mentally the role is dynamic fast-paced and demanding.
• Ability to climb stairs lift supplies and boxes and complete minor repairs of moving bins or designated equipment.

Additional Information:

This is a promotional opportunity for current UAlbany employees.

Eligibility for Consideration:

• You must be employed at the University at Albany campus.
• You must be in a State-funded UUP professional position (MC employees are not eligible).
• You must have a permanent term or probationary appointment. Only temporary employees employed by UAlbany for three or more consecutive years can be considered eligible.

For details concerning the Universitys Promotion Policy for Professional Employees please see HR Memorandum 88-4.

Professional Rank and Salary Grade: Assistant Director of College HousingSL3$.

Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization you do not meet eligibility requirements. Additionally please note that UAlbany is not an E-Verify employer.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act mandates that all Title IV institutions without exception prepare publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the Universitys crime statistics for the past three years; and disclosures regarding the Universitys current campus security University at Albanys Annual Security Report is available in portable document format PDF by clicking this link to New York Labor Law 194-a the University will not seek request or rely upon an applicants wage or salary history in determining whether to interview hire or establish compensation for an applicant. Applicants are not required to provide wage or salary history information as a condition of employment consideration. Salary history may only be verified in the limited circumstances permitted by law.

If you have a disability and require a reasonable accommodation to participate in the application process including interviews please contact Rhonda Haines the Universitys Designee for Reasonable Accommodations (DRA) in the Office of Human Resources at or ; requests for accommodation will be considered in accordance with applicable law.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via Instructions:

Applicants MUST submit the following documents:

• Resume
• Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
• List of 3 professional references with e-mail addresses and telephone numbers

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Closing date for receipt of applications: November 12.

Required Experience:

Director