Xfinity Retail Sales Consultant - Sandy Springs

Job Summary Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. Job Description What you will be doing Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Providing outstanding customer service with all customer interactions. Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert‑level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment by connecting products and services to customers’ everyday lifestyles. Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. What you will need to have High School Diploma or equivalent. Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25-pound boxes, and ability to move around the store constantly. Perks and benefits Day‑One benefits; includes Medical, Dental, and Vision coverage; Comcast XFINITY courtesy services in serviced areas. Discount tickets to Universal Resorts. Paid Parental leave. Tuition reimbursement up to $8,000 for full‑time employees. Paid Time Off and 401(k) Savings Plan with up to 6% dollar‑to‑dollar matching. And more. Employee Expectations Understand operating principles and use them as guidelines for daily tasks. Own the customer experience and promote seamless digital options at every touchpoint. Be enthusiastic learners, users, and advocates of the technology, products, and services. Collaborate effectively as a team, encouraging new ideas. Participate in the Net Promoter System to gather feedback and improve services. Drive results and growth. Support an inclusive culture in all aspects of work and leadership. Act with integrity for the benefit of colleagues, customers, investors, and communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. EEO Statement Comcast is an equal‑opportunity employer that encourages applications from all backgrounds. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process and perform essential job functions. Required Skills Communication Critical Thinking Problem Solving Customer‑Focused Persuasion Professional Integrity Resilience Self‑Motivation Teamwork Technical Knowledge Workplace Organization #J-18808-Ljbffr Role, Inc.