Office Assistant

Job Description

Job Description

JOB DESCRIPTION

POSITION TITLE:

Office Assistant

POSITION SUMMARY:

Provides office support to CHCFC clinical and administrative staff.

REPORTS TO:

Medical Operations Manager

FLSA STATUS:

Non-Exempt

PRIMARY RESPONSIBILITIES:

1. Responsible for scanning of medical records into the electronic medical record (EMR) system; to include records received from previous providers and specialists, as well as CHCFC New Patient registration packets.

1. Ensures accuracy of scanning electronic records into correct patient charts and designated areas of electronic storage.

1. Screens old records for pertinent historical information needed (i.e. dates of previous pap smears, mammograms, colonoscopies, surgeries, etc.) and documents information in designated EMR fields.

1. Processes fax requests, including sending correspondence on behalf of CHCFC clinical teams, referrals, and responding to medical record requests. Distributes incoming faxes.

1. Maintains postage machine and manages incoming/outgoing mail.

1. Maintains the after-hours calls portal, to include: retrieval of both non-urgent phone messages and nurse triage notes, dissemination of messages to appropriate staff for follow-up action.

1. Provides general clerical support to reception teams, including assisting with scanning of registration updates and other office tasks as assigned.

1. Prepares patient letters from available templates.

1. Other special projects to support administrative and clinical staff, as assigned.

REQUIRED SKILLS, EDUCATION & EXPERIENCE:

Medical or dental office experience or background preferred.

Knowledge of office operations and basic computer operations required.

Strong commitment to CHCFC Mission. Strong interpersonal and communication skills.

Ability to work with a diverse population and sensitivity to low-income populations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKING CONDITIONS:

While performing the required duties of this job, the employee is exposed to weather conditions prevalent when traveling between Health Center locations where medical care is provided. This position performs tasks that involve exposure to blood, body fluids or tissues.

This job description is subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the employee works. Performs other duties as assigned.