Sr. Software Engineer - AI/ML

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles.

Essential Responsibilities:

• Design, develop, and maintain core AI-SDLC platform capabilities , including automation pipelines, agentic workflows, and skills-based frameworks.

• Build and enhance LLM-powered solutions that automate requirements refinement, story decomposition, and software delivery lifecycle processes.

• Develop scalable and reusable prompt orchestration, context management, and multi-agent frameworks supporting enterprise adoption.

• Partner with engineering and delivery teams to translate business and development needs into robust AI platform features.

• Troubleshoot, diagnose, and resolve defects across AI pipelines, integrations, and platform components to ensure reliability and performance.

• Build and maintain secure API integrations , authentication frameworks, and developer tooling that support AI-SDLC workflows.

• Implement automated testing, evaluation frameworks, and quality controls to improve platform stability and AI output accuracy.

• Ensure solutions meet enterprise standards for security, governance, auditability, compliance, and architectural alignment .

Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Five to six years of relevant experience

Preferred Skills/Experience

• Strong software engineering expertise in Python , with proficiency in TypeScript/Node.js or Java for production-grade application development.

• Hands-on experience with Large Language Models (LLMs) , prompt engineering, tool/function calling, and agentic AI architectures.

• Deep understanding of AI pipeline engineering , workflow orchestration, automation frameworks, and SDLC modernization.

• Experience designing and integrating REST APIs , authentication/authorization mechanisms, and enterprise-scale services.

• Proficiency with Git/GitHub , CI/CD practices, unit testing, integration testing, and automated quality assurance frameworks.

• Knowledge of Responsible AI , model evaluation, guardrails, governance, and secure AI development practices.

• Experience with cloud-native technologies including AWS (Lambda, S3, Bedrock, Amplify) and distributed application architectures.

• Familiarity with RAG architectures, vector databases, embeddings, observability/telemetry (OpenTelemetry), and AI coding tools such as GitHub Copilot .

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.