Scheduling Coordinator

A client in Atlanta is looking to hire a scheduling coordinator to work on a new client that they've been contracted to perform broadband installation services. This person will be responsible for scheduling the AT&T technician for the installation as well as doing day of support for the installation itself. This work could also include supporting various new customers that are looking to move from POTS lines (plain old telephone service) to a VOIP solution, which would involve scheduling technicians to perform site surveys.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• Prior experience working within a telecommunication role or customer service.
• Experience in data entry.
• Familiarity with Microsoft Office products - site surveys are in Excel, and they will be working heavily with Excel.
• Must provide customer and client satisfaction to all individuals you speak with
• Exhibit the ability to work within a team environment while maintaining individual performance goals and expectations.
• Prior experience in using effective organizational skills and the ability to prioritize and adapt to a fluctuating workload.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.