WISEWOMAN High Risk Care Coordinator (Part-Time) - Bilingual - $23.19 per hour

Overview TITLE: WISEWOMAN High Risk Care Coordinator (Part-Time) | REPORTS TO: WISEWOMAN Manager | SUPERVISES: No one | BASED AT: Access to Healthcare Network - Reno, NV | STATUS: Non-Exempt (Part-Time) The WISEWOMAN High Risk Care Coordinator provides risk reduction counseling and care coordination to program participants at risk for or diagnosed with cardiovascular disease. This role supports patients through motivational interviewing, behavioral change strategies, educating patients on healthy lifestyle practices, and connecting them to appropriate support services to improve health outcomes. The ideal candidate is compassionate, detail-oriented, bilingual, and comfortable working in a structured, high-performance environment while supporting a diverse population. Responsibilities Provide telephonic and in-person counseling to program participants Educate participants on cardiovascular disease prevention, lifestyle modification, and disease management Coordinate care and assist participants with healthcare system navigation Refer participants to appropriate medical, behavioral health, and social support services Track participant progress using case management standards, forms, and documentation tools Maintain accurate and timely data entry in the Med‑IT system Monitor program metrics, compliance, and outcomes Process claims and follow up on incomplete claims or visits requiring clarification Update MDEs as required Conduct provider education and maintain collaborative relationships with healthcare partners Perform administrative and program support duties as assigned Participate in staff meetings and regular check-ins with management Qualifications Ability to evaluate and address participant needs using critical thinking and clinical judgment Knowledge of healthcare systems, patient navigation, and community resources Strong communication, customer service, and interpersonal skills High attention to detail with a focus on data accuracy and documentation Ability to manage multiple tasks, meet deadlines, and work effectively in a routine-based environment Comfort working in a setting with high performance expectations Ability to maintain confidentiality and comply with HIPAA regulations Ability to administer the WISEWOMAN program in accordance with program policies, procedures, and CDC guidelines Ability to guide participants through prescribed clinical treatment plans to achieve positive outcomes Flexibility in work assignments and ability to function as a team player Professional, compassionate approach when serving vulnerable populations Willingness to learn and maintain working knowledge of: WISEWOMAN & WHC services; Access to Healthcare Network (AHN) services; Community and social service resources Bilingual (Spanish/English) required High school diploma required; Associate degree preferred Minimum 1 year of case management or related experience preferred Minimum 1 year of healthcare or related experience preferred Certified Community Health Worker (preferred or must obtain within 90 days of hire) Healthy Heart Ambassador (HHA) certification (preferred or must complete within 90 days of hire) Work Environment The noise level in the work environment is usually moderate. The employee typically works in a climate-controlled office. May require sitting at a computer for 6–8 hours per day and standing for 3–6 hours per day. Ability to lift or carry up to 30 pounds with fair consistency. Must be able to work as part of a team in a high-performance environment. Funding This position is funded through external grant sources. Continued employment is contingent upon the ongoing availability of this funding. If funding is reduced or discontinued, the position may be changed or eliminated. As an equal opportunity employer, Access to Healthcare Network is committed to identifying and developing the skills and leadership of people from diverse backgrounds. We encourage all qualified individuals to apply. Required to pass a background check through the State of Nevada. Salary: $23.19 per hour #J-18808-Ljbffr