Service Technician

Job Description

Job Description

For over 45 years, MPSW has been a trusted source for engineered HVAC solutions in Arizona. We represent top-tier manufacturers and provide technical sales support for nearly every system type—backed by expert design assistance, energy analysis, and application know-how.

At MPSW, we're team-driven, service-focused, and always moving forward. If you're a self-starter who values collaboration and wants your work to make a real impact, you'll fit right in here.

Service Technician

Reports to: Service Manager

Location: El Paso, Texas

FLSA Status: Non-Exempt

The Opportunity

We are seeking an experienced Commercial HVAC Senior Service Technician. This position requires an advanced skill level with performing electrical and mechanical inspections, start-up maintenance on the equipment we sell, repairs, and service contract maintenance. This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities:

• Provide high quality preventative maintenance for customers under contract with MPSW Service
• Diagnose and repair HVAC equipment
• Ability to perform basic HVAC maintenance including filter changes, coil cleaning and chiller tube brushing
• Independently determine necessary parts and materials which will be needed to complete projects
• Understands basic refrigeration and electrical
• Uses digital multimeters, refrigerant gauges etc. for troubleshooting all types of HVAC Equipment
• Ability to operate refrigerant handling/recovery equipment
• Ability to operate torch and braze refrigerant piping/components
• Accurately reports detailed information to Supervisor
• Willingness to travel for both service and manufacturer training
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Service Coordinator in a timely manner
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned.
• Flexibility to work overtime/weekends, as required.

Qualifications:

• High School Diploma or equivalent
• Five to 15 years of experience working as a Service Technician in a commercial HVAC environment
• Must have a valid driver's license with a good driving record and be a minimum of 25 years of age for insurance purposes
• Must have current HVAC certification and OSHA 10 Training
• Operating knowledge of Microsoft 365 and working proficiency with handheld computer (i.e. Smartphone, iPad)
• Advanced skill level performing Electrical inspections, startups, repairs and service contract maintenance
• Experienced with multiple manufacturer software systems (i.e. ABB, Wattmaster, MCS, Trane, Carrier, JCI)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties
• Must be able to travel for out-of-town projects and training

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

MPSW is an Equal Opportunity Employer

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.