Business Systems Analyst IV

Are you ready to join a growing team?

CTG is seeking to fill a Business Systems Analyst IV opening for our client.

Location: Buffalo, NY
Duration: 18 months

Primary Responsibilities:

• Lead moderately complex to complex projects from proposal through implementation and post-implementation review, coordinating project meetings, estimates, timelines, deliverables, and milestones.

• Partner with business stakeholders to gather, analyze, and document business requirements, functional specifications, and application enhancement needs.

• Serve as the functional lead and subject matter expert for assigned applications, advising on impacts from enterprise initiatives, regulatory changes, system integrations, acquisitions, and business process enhancements.

• Develop functional specifications, test plans, test scripts, and test cases; coordinate and execute System Integration Testing (SIT) and User Acceptance Testing (UAT) with business users and testing teams.

• Collaborate with technology teams, vendors, and business units to evaluate solutions, validate requirements, coordinate data mapping, and support system integrations and conversions.

• Monitor project scope, change requests, and deliverables to ensure alignment with business requirements, regulatory obligations, and corporate technology standards.

• Track, document, escalate, and resolve issues identified during testing and implementation to ensure successful delivery.

• Coordinate post-implementation reviews, including stakeholder feedback, issue resolution, and comparisons of actual versus planned timelines and financials.

• Mentor less experienced staff in application training, research, analysis, testing, and project methodologies.

• Identify and escalate risk-related concerns while adhering to internal controls, risk management policies, and applicable regulatory standards.

• Perform other related duties as assigned.

Scope of Responsibilities:

• Manage assigned applications and coordinate business, technology, vendor, and testing resources to ensure project requirements are met and deliverables are completed within established scope, timelines, and standards.
• Support application enhancements, enterprise initiatives, regulatory changes, and business-as-usual activities.

Supervisory/Managerial Responsibilities:

• No direct supervisory responsibilities. May lead project activities and mentor less experienced staff.

Education and Experience Required:

• Combined minimum of 5 years of relevant experience, higher education, and/or operational or business analytics experience.

• Experience coordinating or managing SIT and UAT, preferably in commercial banking.

• Ability to document business requirements, functional specifications, test plans, and test cases.

• Strong analytical, problem-solving, and issue-resolution skills.

• Excellent written and verbal communication skills, with the ability to collaborate effectively with technical and nontechnical stakeholders.

• Strong organizational and time management skills, including the ability to manage competing priorities and deadlines.

• Proficiency with personal computers and relevant business software applications.

• Ability to work independently and collaboratively across multiple teams.

Education and Experience Preferred:

• Bachelor's degree.

• Subject matter expertise in supported business processes and applications, including interfacing systems and application frameworks.

• Experience managing multiple moderately complex to complex projects and coordinating activities across applications and business units.

• Familiarity with application development methodologies, software and hardware platforms, and project management tools.

• Experience presenting findings and recommendations to all levels of management.

• Experience supporting bank acquisitions, system conversions, or related integration initiatives.

• Proactive, detail-oriented approach with the ability to recommend and implement solutions.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $29.90 - $49.84/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.