Post Permanency Supervisor-Western Region

Job Description

Job Description

Job Posting for Internal Applicants

Applicants must use a personal email address, not a work email address, when applying for this position. An application, cover letter, and updated resume are required. Applications must be submitted by 12:00 p.m. on September 12.

DePaul Community Resources seeks a full-time (37.5-hour workweek) Post-Permanency Supervisor (Western Region).

This position serves the Western regions of Virginia and includes the Christiansburg, Abingdon, and Cedar Bluff offices.

JOB SUMMARY:
The RPACS Western Region Post-Permanency Supervisor will provide supportive services to families after the finalization of adoption to strengthen and maintain adoptive placements and prevent adoption disruption and dissolution. DePaul, in partnership with subcontractor Commonwealth Catholic Charities, offers a wide range of free support services to children and families once the goal of permanency is achieved. The ideal candidate for this program must understand the unique dynamics and challenges of families formed by adoption and kinship legal guardianship, and then tailor support to the current needs of each family. Primary activities and responsibilities may include referrals and resource sharing, education, and training for families, planning and facilitating fun family activities, planning and leadership of parent and youth discussion groups, and connecting families to adoption competent clinical services. This position provides support and crisis intervention when evolving family circumstances threaten permanency stability.  

The RPACS Western Region Post-Permanency Supervisor is a full time supervisor position will assist the Regional Coordinator and Director of Adoption with tasks as outlined below. This position will also provide direct supervision and guidance to direct client service staff for DePaul's post-permanency services in designated regions of the state. The Western Region supervisor is responsible for delivering ongoing, meaningful support to direct service professionals in adoption, steering collaborative community efforts to enhance support for adoptive and post-permanency families, and attending to program integrity concerning grant targets, documentation requirements, best practices, quality, and safety. This role facilitates professional growth and development for adoption specialists, meets specified goals and objectives in grant-funded programs, reports program outcomes to funders, and collaborates with various internal and external stakeholders to continually enhance program and agency efforts. DePaul relies on the regional Post-Permanency Supervisor and other program supervisors for extensive knowledge of adoption and post-permanency policies and procedures, as well as reinforcement of adoption competency both within programs and across the agency.  

This position is fully funded by a grant from the Virginia Department of Social Services.  

SUPERVISION RECEIVED AND EXERCISED:
The Post-Permanency Supervisor will report directly to the Regional Coordinator. 
The Post-Permanency Supervisor will supervise direct client service staff. 

ESSENTIAL FUNCTIONS AND DUTIES:

• Oversee and direct the work of adoption and post-permanency specialists through team meetings, individual supervision, and regular electronic file review, providing meaningful professional support and guidance to ensure compliance with documentation requirements, ethical standards, reporting requirements, agency policies, and grant guidelines. 
• Facilitate comprehensive onboarding/training for new staff and monitor ongoing team member training to nurture professional growth, strengthen adoption and post-permanency competency, and ensure compliance regarding program policies and procedures, grant targets, minimum standards, code of Virginia, personnel policies and procedures, and social work best practices. 
• Provide intake and processing of referrals for services 
• Monitor waitlist for services and coordinate with regional coordinator or other assigned staff about case assignments 
• Process and distribute online program documents (release of information forms, adoption service agreements, VDSS data sharing forms) 
• Assist with coordination, planning, and leading grant-related meetings both internally and externally 
• Assist with the coordination and planning of grant-related special events 
• Provide mentoring for peers as needed including training for staff 
• Assist with ongoing review of grant-related data (reports and spreadsheets) 
• Assist with maintaining and upkeep of the team folder in SharePoint 
• Fill in for regional coordinator or program director at meetings as needed 
• Assist with case coverage for staff in their absence or during vacancies 
• Complete other duties as assigned 

KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS REQUIRED:
Knowledge, skills, abilities, and other characteristics or KSAOs are attributes needed to perform a job that are demonstrated through qualifying training, education, and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job. 

Knowledge of:

• Office and records administration techniques and procedures 
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar 
• Microsoft Office Word, Excel, PowerPoint, Outlook, SharePoint, Teams, and virtual meeting applications such as Zoom, WebEx, Google Meet 
• DePaul's policies, procedures, and standard practices and the rules and guidelines established by regulatory and governing agencies 
• Relevant policies, procedures, and strategies to promote the safety and protection of people, data, and property 
• Office procedures and spelling, grammar, punctuation, and arithmetic 
• Policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility 
• Motor vehicle operations, traffic rules and regulations, and maintenance of motor vehicles 

Skill/Ability to:

• Train and mentor staff regarding the policies, procedures, and standard practices of the department and organization 
• Demonstrate interpersonal and verbal skills to defuse emotional situations, calm upset individuals, allay fears, and lessen confusion. 
• Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times 
• Demonstrate verbal and written communication and body language that purveys professional composure, emotional intelligence, thoughtfulness, patience, and respect amidst change, ambiguity, and within the daily trajectories of work 
• Operate standard office equipment such as telephone, calculator, printer, scanner, cellular phone, tablet, computer, postage machine, shredder 
• Collect and analyze data 
• Manage multiple priorities and complete assignments on time, accurately, and with attention to detail, and ensure a high-quality work product 
• Develop and maintain professional working relationships and appropriate boundaries with individuals served, coworkers, management, community partners, and business associates, and work collaboratively in a team environment  
• Operate a computer and utilize computer applications, including spreadsheets, databases, word processing, email, internet, virtual meetings, internet, and department or program-specific software 
• Develop objectives, evaluate effectiveness, and assess service plans for individuals served 
• Analyze and prepare concise and accurate documents, reports, and correspondence 
• Communicate effectively in both oral and written form 
• Read and understand information and ideas presented in writing 
• Make arithmetical computations and tabulations 
• Effectively communicate policies and procedures clearly and concisely to coworkers, providers, and community partners 
• Effectively market the programs and services of the department and organization 
• Exercise sound judgment and critical thinking in decision-making and solving various work-related situations  
• Learn and adhere to policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility 
• Assist with the general upkeep and cleaning of office areas and agency vehicles 

Other Characteristics:

• Demonstrate self-awareness, ongoing self-evaluation, and a commitment to being part of a diverse, equitable, respectful, and inclusive workplace where all people are valued 
• Demonstrate professional composure in difficult and stressful situations  
• Demonstrate the FIRST (fairness, integrity, respect, safety, trust) values in the daily trajectories of work 
• Demonstrate professionalism regarding access to sensitive and confidential information related to employees, clients, and business records with no disclosure to others without needing to know 

MINIMUM REQUIREMENTS TO APPLY:
A bachelor’s degree in social work or a related human services field with three years of experience providing casework services to children and families is required. Supervisory experience preferred. 

WORK ENVIRONMENT:
The work environment characteristics described herein represent those an employee encounters while performing the position's essential functions. The employee regularly works in an office environment and occasionally in the field. Due to the nature of the work, the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Incumbents are exposed to various living situations and lifestyles. Work is generally completed regularly during weekdays; however, daily work hours may vary. Participation in and completion of job duties outside of normally scheduled hours may be required. Work is subject to frequent interruptions, and noise levels are varied based on the work locations.  

PHYSICAL REQUIREMENTS:
The physical demands described herein are representative of those that an employee in this position must meet, with or without reasonable accommodations, to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position, effective communication and seeing or hearing verbal cues. Walking from one-third to two-thirds of the time, sitting from one-third to two-thirds of the time, standing from one-third to two-thirds of the time, bending from one-third to two-thirds of the time, stooping up to one-third of the time, lifting/pushing/pulling no more than twenty pounds is required. When accessing various locations, the incumbent must climb stairs and ramps. This position requires driving approximately fifteen percent of the employee's working time to various locations. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor/hiring manager.  

SPECIAL REQUIREMENTS AND QUALIFICATIONS:
After a conditional job offer, the following may be required: current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing, funding, or regulatory agencies; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.  

NOTE:
This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

Compensation depends on qualifications and experience.

DePaul is an Equal Opportunity Employer and E-Verify Participant.

Flexible work from home options available.