Senior Service Desk Analyst
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a seasoned Customer Service Specialist to handle inbound/outbound calls, email, and web chat while logging all interactions in our case management system. You will research and resolve complex customer issues, mentor new staff, and continuously seek process improvements. A strong customer-focused mindset, excellent communication, and attention to detail are essential. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 1 day ago
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