General Manager of Premium - The Kia Forum

Position Title: General Manager of Premium - The Kia Forum

Salary Range : $85,000 - $90,000

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.


About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.


Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

For more information on what we are about as a company, check us out by following the link below:

Job Summary

As the General Manager of Premium, you will be responsible for managing the Premium departments to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from a high end or fine dining background. Key responsibilities include managing client relationships, driving premium revenue, overseeing culinary partnerships, and ensuring high-service standards.


Essential Responsibilities:

• Communicate client's needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest's expectation of services
• Ensure show quality standards are maintained at all times
• Build and maintain strong relationships with clients, guests, subcontractors and Levy team members
• Regularly obtain feedback from clients and guests to improve operations
• Develop and execute strategic research programs and plans in accordance with Core Signatures
• Thoroughly and accurately use applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more)
• Achieve assigned budget goals
• Execute inventory control
• Execute required daily reporting in a timely manner
• Complete required department reports and compile information at month end closing
• Assure the complete billing for client services and receipt of payments in accordance with Levy standards
• Ensure team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
• Use all performance management tools to provide guidance and feedback to team
• Promote a cooperative work climate, maximizing productivity and morale
• Conduct regular scheduled meetings to ensure lines of communication are open between management and team members
• Interview, hire, train and develop team members according to Levy guidelines
• Employ good safety and sanitation practices Follow and enforce responsible alcohol service policies
• Other duties, as assigned

Skills and Qualifications

• 5+ years of experience in a food and beverage managerial position
• Excellent overall computer skills with advanced knowledge of Excel
• High financial acumen, budget, labor, COGs, etc.
• Has excellent brand-specific culinary, wine and beverage knowledge
• Ability to assess client requirements and deliver ensuring client satisfaction
• Experience in a Collective Bargaining Unit environment
• Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Levy maintains a drug-free workplace.

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details:

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.