Automotive Parts Counterperson

Experienced Parts CounterpersonLivermore Ford in Livermore, CA is looking for an experienced Parts Counterperson with a strong Ford background to join its parts department. This role covers the full parts sales process, from helping customers and technicians identify what they need, to sourcing special orders and keeping inventory accurate. If you've spent years working a Ford parts counter and know the product, the systems, and what good customer service looks like in a dealership environment, don't hesitate to apply!What We Offer$21–$25/hour depending on experience, plus bonusHealth, dental, and vision insurancePTO and sick leave401(k)What You'll DoOversee the parts sales process from initial inquiry through fulfillmentWork with the parts manager to source parts not currently in stockProcess special order requests and follow through to deliveryCommunicate parts status and updates to customers and internal staff throughout the transactionMaintain accurate knowledge of inventory levels and ordering systemsAdhere to all company safety policies and applicable federal, state, and local regulationsWhat We're Looking For5+ years of experience in a Ford dealership parts department requiredDeep knowledge of Ford parts, systems, and inventory processesExcellent customer service and communication skillsStrong analytical, math, and computer skills; comfortable learning new software and systemsAbility to manage multiple requests accurately without losing attention to detailAbility to lift 50 pounds and stand for extended periodsHigh school diploma or equivalent requiredLivermore Ford is an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination or harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local law.